"I went to Kuni Honda with my mother to purchase a..."
- Theresa Daniel
I went to Kuni Honda with my mother to purchase a vehicle. We have bought 2 cars in the past from Kuni Honda, so we were expecting quality service with non-pushy staff, like usual. Well the last time we bought a car was in 2008. Since then I guess the management has changed. It is absolutely terrible now and would not recommend anybody going there to purchase a vehicle.
We met with Emilio to speak about a 2020 CRV. At first he seemed okay, non-attentive, but decent. We sat down and talked about the type of car we wanted. We were very specific about the color and type of car. He eventually found one and brought it around. We sat in it and decided it was the right car.
Usually this is where we start discussing price and going over options. Well we were already pre-approved by Kuni Honda so that wasn't an issue. But it took over 40 minutes to finally get a price of the car. That is when we found out that the "clearance" deal was only $3,000.00 off and then they added on some "additional" services that we didn't ask for (car tinting, special mats, and wheel locks) which totaled $1,600.00. So really all you were getting off the MSRP price was $1,400.00. Now you could have literally got the same deal off Carvana or any other online service. It didn't make sense. So we declined.
Emilio then went over to his manager, who offered to knock of $600.00 and then when we said that we would like to go shop around, they got really angry. First off, the manager didn't have a mask that covered his nose. He threw down the paper and then walked off. So we asked for a card in case we don't find a better deal, and Emilio literally refused to give us the card.
It is so sad that in this day in age, when you can buy a car online and not have to deal with any salespeople, that we would be treated so poorly. I would suggest you head to Mile High Honda and ask for George. You will get much better service.
"Two Great Experiences"
I purchased a vehicle here in 2016 and again in 2018. Both visits were excellent. Emilio was a delightful sales person and I was enormously happy with his help and my purchase.
"Great Dealership, Emilio was Fantastic!"
We walked into Kuni with our eyes on their shiny new Aegean Blue 2018 Civic Hatchback EX. We were so fortunate to meet Emilio and to have him as our advocate during the negotiation and purchasing process. He was extremely knowledgeable about the car and gave us a thorough tour of its features during the test drive. We asked for a specific baseline price for the car and Emilio got it approved for us with zero hassle. The car came with some accessories we weren’t interested in, and Emilio worked with us to get one of them removed and to negotiate a fair price for those we kept. No nebulous, questionable line item fees as we had seen at other dealerships: Kuni's pricing is straightforward and honest. Throughout the entire process Emilio was personable, professional, fun, and genuine. We felt he constantly had our best interest in mind and he put forth an awesome effort to work out a great deal for us. When you stop by, ask for Emilio!