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Emily Dolecki
Emily Dolecki, Sales Outfitter, Sellers Subaru
4.5

Emily Dolecki

Sales Outfitter

Sellers Subaru

23651 Hall Road
Macomb, MI 48042

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Dealership Experience

4 yrs, 1 mo

Industry Experience

10 mos

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6 Reviews of Emily Dolecki

October 28, 2018

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"Horrible Experience "

- Sachin

I visited this dealership with the intention of buying an outback with a prior appointment with Jason but when I reached the dealership he was preoccupied with previous customers. It took 45 mins for sales manager to assign a new sales associate - Emily who was quite helpful with giving different quotes as I requested but again the attitude was very bad. After few conversations, when I went for a restroom, she started handling other customers at her desk. So I was left to roam around on my own. After spending 2.5 hrs at the dealership, I went to the sales manager James desk where there were no seats. So I was standing against his desk and still there were no signs of closing the deal. After 3 hours at the dealership when James got time, he gave the price which was same as what Emily had quoted initially. So when I asked if there is any scope for negoation, response from James was “You are looking at the wrong car buddy”. And still there was no sign of closing the deal. I thought that I am at the WRONG dealership and I wasted my 3 hours with horrible experience ever at any dealership. Frustrated with the attitude of employees of Sellers Subaru, I just left. I would never recommend this dealer to anybody!!

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No

Other Employees Tagged: James Cagle

Oct 31, 2018

Sellers Subaru responded

Hi Sachin, we're sorry to hear we let you down during your visit. Our team was hosting an Ascent Launch Party the day you visited and we definitely dropped the ball not providing the attention and experience we strive for. Steve Buckman, our sales manager, reached out apologizing on behalf of your team and wanted to let you know that we would sincerely appreciate an opportunity to make it up to you. In regards to pricing, we're sorry we weren't able to get to the price you were looking for on that specific vehicle. We have many options available that could help accomplish your targeted price, including our exclusive Demo Discount Hub. These vehicles are current model year with very few miles on them, but we're able to take thousands off their MSRP and certify them. Please let us know if that would interest to you, thank you the Sellers team. 586-203-4800

July 14, 2018

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"Friendly, service with a smile."

- 2Kay315

Everyone was very friendly and helpful. Never felt pressured, or rushed, made sure I was happy with my purchase. Would highly recommend to friends and family.

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Yes

Other Employees Tagged: Briana Distlerath

July 10, 2018

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"Always GREAT service!"

- Beth C

I love Sellers Subaru! They have been great to our family on all of our Subaru purchases. This last vehicle I was able to work with Emily and she was wonderful. Very up beat and ready to help out in any way she could! Thanks Emily and the entire team at Sellers.

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Yes

Other Employees Tagged: Jamie Gingas, Steve Buckman

June 15, 2018

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"Awesome!! "

- NoCha24

Everyone at the dealership was extremely friendly and helpful through the process of leasing my new Subaru. Would definitely recommend to anyone with intentions of purchasing or leasing a new or used vehicle.

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Yes

April 25, 2018

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"Thank you Emily Steve and Brie!"

- AngieS

I can't even begin to say how amazing this dealership was. Hands down the most comfortable I have felt buying a car EVER! AWESOME!

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Yes

April 06, 2018

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"Excellent service!"

- Megan Gougeon

I bought my Subaru Crosstrek with Emily Dolecki at Sellers and was so happy with my experience! Everyone there was so helpful and it's clear that they really want to help you get into the best car for you. I would highly recommend this dealership and see Emily while you're there!

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Yes
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