Thank you so much for the awesome review. We are so happy you returned for your 2nd Jeep Grand Cherokee!! If you need anything else please let us know. Thank You!
February 21, 2021
"I always have a great experience but this one day Emily..."
- tky_johnson Verified Customer
I always have a great experience but this one day Emily Rambin decides to take a picture of my Jeep about post it on Facebook without my permission and clowns my Jeep with her Jeep club that she’s in. I didn’t work with her so she had no reason to take a picture of my Jeep nor did I authorize it. I will call corporate about this matter because I feel it was very unprofessional of her to say she’s in management.
So sorry for the misunderstanding! We love to post our customers most outstanding jeeps. Unfortunately we cannot control others comments on social media. The post has since been removed, our sincerest apologies!!! We love the jeep and Emily, our service manger even has the exact same jeep!
February 12, 2021
"Fantastic dealership and great prices!! Employees are..."
- SANDYLARCHE Verified Customer
Fantastic dealership and great prices!! Employees are very friendly and caring in your concerns about your purchase. Eddie was extremely knowledgeable in explaining and showing how our jeep features work Highly recommend!!
Thank you so much for the kind words. We are so happy that Eddie was able to teach you the amazing features your new jeep has to offer. If you need anything at all in the future please let us know! Thank You and Welcome to the Riverland Family!!!.
January 20, 2021
"Love my brand need Jeep I custom ordered from..."
- Jeep Girl 😍 Verified Customer
Love my brand need Jeep I custom ordered from Riverland!!! I am so happy with the whole experience. If you are reading reviews and thinking about it... I would definitely give them a shot! Just go to Riverland and see ...they treat you like family I promise!
Thank you so much Jeep Girl for your positive words! We strive to go above and beyond for every person that walks in our doors. We appreciate you taking the time to say such nice things. Thank You and ENJOY your jeep.. Don't forget to WAVE!!! If you ever need anything in the future please let us know!!!
January 18, 2021
"Excellent service, always fair and honest. Would not go..."
- dhoefeld Verified Customer
Excellent service, always fair and honest. Would not go anywhere else. Their service department will go over and beyond to help with anything they can and treat you like family.
Thank you so much for the positive words! We appreciate you and so happy our service team can go above and beyond to meet your expectations! If you need anything else please let us know! We are so happy you feel like a part of the Riverland family! Thank You!!!
January 15, 2021
"I've had good experiences here. The last 2 visits have..."
- pebbyd Verified Customer
I've had good experiences here. The last 2 visits have not been satisfactory. The service people have been helpful. Im not pleased with the most recent experience. Im planning on following up Wednesday abd then may need to take further action.
Dear Ms. Pebbles,
We sincerely apologize that our service department did not satisfy your expectations on your recent visit. I assure you that our efforts are diligent in locating the discontinued part needed to repair your vehicle as quickly as possible. Thank you for your feedback and your patience as well. Please feel free to contact me directly, your happiness is our number one priority!
Riverland Chrysler Dodge Jeep Ram
January 15, 2021
"Awesome service staff!! Very knowledgeable and they made..."
- rbrady1985 Verified Customer
Awesome service staff!! Very knowledgeable and they made me feel like I was important and wanted to get my car back on the road!! Thanks
Thank you so much for the positive review. We are so happy that our staff went above and beyond your expectations. Thank You!
January 15, 2021
"Will not be doing any future business with Riverland..."
- Ripped off Verified Customer
Will not be doing any future business with Riverland Chrysler. Their service is terrible, seems they don’t know how to fix simple problems but just change out parts and charge you even though it doesn’t fix the problem. Also cause additional problems by damaging other parts and leave connectors unplugged causing warning lights to come on. Service Director clearly does not keep up with service bulletins as wrong parts were recommended and General Manager does not return phone calls . Would not recommend this dealership.
I received a call from the Service Director soon after I submitted the review. She apologized but I have already had the problems remedied at a local garage and won’t be returning to Riverland as I have no confidence in their abilities. I see no reason to call the dealership as I had already put a call into them for their General Manager to call me and had no response.
Jan 18, 2021 -
Riverland Chrysler Dodge Jeep RAMresponded
We would like to apologize for your negative experience at our dealership. We'd like to learn more about your specific situation and make things right. If you wouldn't mind giving us a call at (985) 652-9600 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning your business back.
January 15, 2021
"Fantastic experience will not buy a vehicle from anywhere..."
- Jodykessling Verified Customer
Fantastic experience will not buy a vehicle from anywhere else! Exceptional sales and service departments! Love my new vehicle. Jamie and Emily are the best!
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