Emily Richards

Not sure who Emily Richards is. We are guessing she is the one who prepped the vehicle we purchased. We were very pleased. Thank you. We are guessing she is the one who prepped the vehicle we purchased. We were very pleased. Thank you. More

by lkparker03 Verified Customer Verified Customer

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Terrible customer service and poor communication. My truck was there for 3 days and I never received an estimate of the work they were performing. When I called and asked for an estimate to be emaile My truck was there for 3 days and I never received an estimate of the work they were performing. When I called and asked for an estimate to be emailed to me I was told they didn’t have an estimate to provide me. However, they had already ordered parts and gave me an obnoxious quote over the phone. During the 3 days that my truck was there I talked to Nicole Ferland, the ASSistant service manager numerous times and she could never tell me what the actual problem was with my truck. Finally when I did pick up my truck I was shocked to find on my invoice that the cause of my problem was from mice! Never once did Nicole mention to me on the phone that mice nested under my hood and caused the alleged problem. I feel that the “7 hours diagnostic labor” I was charged my have been stretched further than what they claim it actually took them especially since the actual repair when the parts arrived took them less than 30 minutes. I will not return to this business for service again. More

by Shawnb2009 Verified Customer Verified Customer

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My first time there. Easy in and easy out. Friendly, helpful staff. Beautiful, clean and pleasant waiting area. Loved the lighting over the table and the “fireplace” on t Easy in and easy out. Friendly, helpful staff. Beautiful, clean and pleasant waiting area. Loved the lighting over the table and the “fireplace” on the TV! Thank you! More

by valmp1 Verified Customer Verified Customer

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Thank you Nicole and Emily for getting everything set up and straightened out for me. Installation was completed and looks awesome. and straightened out for me. Installation was completed and looks awesome. More

by DEBORAHDUCHARME Verified Customer Verified Customer

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Job scheduled, the work was completed on time and per the quote. athe staff ws friendly and communicated well. quote. athe staff ws friendly and communicated well. More

by FIGHTINGILLINI85 Verified Customer Verified Customer

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I was very pleased with prompt scheduling and everyone was very helpful and professional and I was very impressed with dealership. was very helpful and professional and I was very impressed with dealership. More

by timolsen61 Verified Customer Verified Customer

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Great so far, waiting on parts to finish it all but great so far thanks!! so far thanks!! More

by smagnut Verified Customer Verified Customer

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The service department is awesome, anytime in need work on my vehicle this is where I’m bringing it! on my vehicle this is where I’m bringing it! More

by rtess34 Verified Customer Verified Customer

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I was pleased with dealership's quick response to my request for an appointment and rapid response to the problem. Emily was very courtious and professional. I do wish labor charge was much lower as my request for an appointment and rapid response to the problem. Emily was very courtious and professional. I do wish labor charge was much lower as my income does not increase over time. More

by rays6081 Verified Customer Verified Customer

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Everyone strived to make our experience as pleasant as possible, and had an appreciation for our time. Chris, the financial manager was also on top of his game. They provided us the car we wanted. possible, and had an appreciation for our time. Chris, the financial manager was also on top of his game. They provided us the car we wanted. More

by opalmayc Verified Customer Verified Customer

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