Emily Sylvester
Emily Sylvester at Kia North Danvers

Emily Sylvester

Service Concierge

Kia North Danvers

181 Newbury St
Danvers, MA 01923

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4.8
5 Reviews
4.8

5 Reviews

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5 Reviews of Emily Sylvester

April 15, 2026

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Employee Rating

I appreciate the excellent customer service. Staff is always friendly and knowledgeable about the product. More

by Bill D
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Giacometti, Christina Cain

Apr 16, 2026

Kia North Danvers responded

Hi Bill, thank you for your kind words! We’re always here to assist with a smile at Kia North Danvers. Safe travels! Sincerely, Kia North Danvers Danvers, MA www.kianorthdanvers.com

March 19, 2026

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Christine was wonderful and so helpful. A mistake was made and corrected all due to her diligence. More

by amgaloha
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Giacometti, Christina Cain

Mar 20, 2026

Kia North Danvers responded

Thank you for the glowing review! We appreciate your support! Sincerely, Kia North Danvers Danvers, MA www.kianorthdanvers.com

October 11, 2025

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Went in for an oil change and two hours later was told that I needed other work done on the vehicle. What a farce that an oil change in a cabin filter would take almost 3 hours and of course $300. More

by Leegolfsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 17, 2025

Kia North Danvers responded

We're sorry for the delay and inconvenience you experienced during your visit. Our goal is to provide timely service, and it seems we fell short in this instance. If you would like to discuss your concerns further or need any clarification, please feel free to reach out to me. Thank you, Bryan Laskin - General Manager - 978-539-5050

October 09, 2025

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Great experience. In and out quickly. I’ll be back in the future. Thank you More

by wthompson333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Giacometti, Christina Cain

Oct 10, 2025

Kia North Danvers responded

Thank you for visiting Kia North Danvers! We look forward to seeing you again in the future! Sincerely, Kia North Danvers Danvers, MA www.kianorthdanvers.com

September 17, 2025

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Employee Rating

The dealership does a great job of communicating and setting expectations when it comes to servicing the vehicle. I was impressed with Emily and thought she did a great job with communication and explai More

by ericm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Kia North Danvers responded

Thank you for sharing your positive feedback about Emily and our team! We are pleased to hear you had a smooth and informative experience with our service staff. We hope we can expect to see you back at Kia North Danvers again in the future! Safe travels! Sincerely, Kia North Danvers Danvers, MA www.kianorthdanvers.com

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