Very professional.
Answered my questions quickly. Easy to locate coming from 50 miles away. Nice facility.
Answered my questions quickly. Easy to locate coming from 50 miles away. Nice facility.
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by kayler452
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Genesis of Tulsa responded
Thank you for the great review! We’re so glad Emily was able to answer your questions quickly and make your service visit a smooth one. We appreciate you making the drive to see us and hope to welcome you back again.
The Tulsa dealership and service center has been amazing
from the purchase to the service and 1st oil change. I could not recommend Tulsa Genesis more! Also LOVE my Genesis!!!
from the purchase to the service and 1st oil change. I could not recommend Tulsa Genesis more! Also LOVE my Genesis!!!
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by Brandy Winkelman
Verified Customer
Verified Customer
Service Price Transparency
May 26, 2026 -
Genesis of Tulsa responded
Thank you for the amazing feedback! We love hearing that your experience has been exceptional from purchase through your first service visit—and even more that you’re loving your Genesis.
Worse dealership of Genesis, Price of car was advertised
at $48,123.00.Then I was told that price is good if you have Trade-in and get financing from them which is a reticules illogical reasoning and it was
at $48,123.00.Then I was told that price is good if you have Trade-in and get financing from them which is a reticules illogical reasoning and it was never mentioned in the advertisement, Then the price was a firm $52,000.00 after asking for information about financing which was answered on May 1st. I accepted the firm price of $52K and willing to send a deposit. Guess what? now the price is $55k. what do you call this? price gauging?. even after speaking to sales Manager, The answer was the same, Even though I have all communications with the salesperson. I will never do business with dishonest person or dealership, I dont know about you?!!. I have already reported this to Genesis OF America and I will report to better business bureau of Oklahoma for false advertising and price gauging with all relevant information. Even one star is too much for this dealership
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by Nadershahidi
May 14, 2026 -
Genesis of Tulsa responded
Thank you for sharing your concerns. We’re sorry to hear your experience was frustrating and did not meet expectations. Pricing can vary based on applicable manufacturer offers, financing terms, trade qualifications, and vehicle availability, but we understand how upsetting it can be when communication around those details feels unclear. Your feedback will be reviewed with our team as we continue working to improve transparency and consistency in the customer experience.
We had a great experience, especially Justin (sale
person), who went well above our expectation. He very knowledgeable, wasn't pushy, answered all our questions...he was truly professional!!!
person), who went well above our expectation. He very knowledgeable, wasn't pushy, answered all our questions...he was truly professional!!!
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by jeffbladdick
Other Employees Tagged:
Justin
May 04, 2026 -
Genesis of Tulsa responded
We’re glad to hear Justin made such a strong impression with his knowledge and no-pressure approach. It’s great to know he helped make your experience comfortable and informative. We’d be happy to help you again whenever you’re ready.
The service center is a complete joke.
I took my car in to be serviced. I waited there all day long as I live in a different state the tech working on my car for a oil change thought it’d
I took my car in to be serviced. I waited there all day long as I live in a different state the tech working on my car for a oil change thought it’d be funny to tell the manager that my car wasn’t ready after spending all day there and getting frustrated come to find out the tech was lying and was just joking with the service manager while I sat there and waited at the expense of my health, then another service I scheduled the valet. They sent a loaner car instead of the valet truck expecting to drive my car from Arkansas to Oklahoma. That’s a negative then I took it for service again spent all day waiting and they never even told me that I needed a new air filter. I got an email a week later telling me that I had been advised of that and I wasn’t also they found a nail in my tire and rotated my tires to where that nails was in the front passenger side. The dealerships service department is a complete joke.
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by NEVERSTOPWANDERING82
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Genesis of Tulsa responded
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you described and understand how frustrating and disappointing this situation must have been, especially after spending an entire day waiting for your vehicle.
The concerns you raised regarding communication, professionalism, and the handling of your service visit are extremely serious and do not reflect the standards we expect from our team. We regret that you were left feeling misled and unsupported throughout the process.
Your comments will be reviewed directly with our management staff so we can address these issues internally and improve the experience we provide to our guests. We appreciate you bringing these matters to our attention and apologize again for the inconvenience and frustration caused.
Jackson was excellent in his service to us.
We had to wait for the vehicle we wanted and Jackson kept us informed. When we arrived to see the car for the first time it was bright and shiny and
We had to wait for the vehicle we wanted and Jackson kept us informed. When we arrived to see the car for the first time it was bright and shiny and right up front! We completed the deal and drove away in record time. We are very happy with our new car and would recommend Jackson!
Thank you.
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by waddlecraig60
Verified Customer
Verified Customer
Apr 17, 2026 -
Genesis of Tulsa responded
Thank you for the wonderful review. We’re happy to hear Jackson kept you informed and made the process quick and enjoyable. Congratulations on your new car and we appreciate your recommendation.
Efficient, friendly, good service,informative.
They did a good job of cleaning my car and put gas in it. I am pleased with my car. TY
They did a good job of cleaning my car and put gas in it. I am pleased with my car. TY
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by claireproctor07
Verified Customer
Verified Customer
Other Employees Tagged:
Gerran
Apr 10, 2026 -
Genesis of Tulsa responded
Thank you for your kind words. We’re glad you had an efficient and informative visit and that your vehicle was well taken care of. Enjoy your car and we appreciate you choosing us.
The guys here are awesome they made the process easy,
this is the 2nd vehicle I’ve bought from here and I’ve Not been disappointed!
Great customer service as well as getting the best deal!
this is the 2nd vehicle I’ve bought from here and I’ve Not been disappointed!
Great customer service as well as getting the best deal!
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by ldollarhide77
Verified Customer
Verified Customer
Other Employees Tagged:
Adrian
Apr 10, 2026 -
Genesis of Tulsa responded
We truly appreciate your continued trust in us. It’s great to hear your second experience was just as positive and that our team made the process easy again.
Dealership had a large inventory and able to access
vehicles from sister locations. Staff has helpful and knowledgeable.
vehicles from sister locations. Staff has helpful and knowledgeable.
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by Keith
Verified Customer
Verified Customer
Other Employees Tagged:
Kaci Pierce
Apr 10, 2026 -
Genesis of Tulsa responded
Thank you for your feedback. We’re glad our inventory and team were able to help you find the right vehicle. We appreciate the opportunity to assist you.
Extremely
Rude sales department
Esp
Ms Kaci
On my
recommendation within
24 hrs my 2 friends bought same car
Gv 80
I will never refer anyone at tulsa dealership
So
Disappointed and disgusted
recommendation within
24 hrs my 2 friends bought same car
Gv 80
I will never refer anyone at tulsa dealership
So
Disappointed and disgusted
LOVE OUR CAR THOUGH
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by sanjivalka58
Verified Customer
Verified Customer
Other Employees Tagged:
Kaci
Apr 16, 2026 -
Genesis of Tulsa responded
Thank you for your feedback. We’re very sorry to hear about your experience with our sales team and understand how disappointing that must have been. We appreciate you sharing this with us and will address it internally. We’re glad to hear you love your GV80 and truly appreciate your business.