Emma Johnson

Very commercial and no customer centric service. New tire has a damage but there is manufacturer or dealer warranty. There was separate warranty purchased at the time of buying a vehicle but for scr New tire has a damage but there is manufacturer or dealer warranty. There was separate warranty purchased at the time of buying a vehicle but for scratch repair was charged in cash separately. No washing or cleaning of vehicle. The customer care number for service always rings but no response. One of the worst decision of me buying the new vehicle from this dealer or location. More

by naqhi Verified Customer Verified Customer

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Amazing, great service, professional! I had a great experience overall, and the time frame was just right. Even though there were some call-outs last time, I went there. Emma handled ever I had a great experience overall, and the time frame was just right. Even though there were some call-outs last time, I went there. Emma handled everything with professionalism. More

by carlosm.cm Verified Customer Verified Customer

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The staff at the service department reception area are all very friendly. They ask questions about your auto get the vehicle checked in rather quickly and direct people to the waiting area. all very friendly. They ask questions about your auto get the vehicle checked in rather quickly and direct people to the waiting area. More

by birdie361 Verified Customer Verified Customer

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The first experience was somewhat disappointing, because when I left, the main issue why I was there hadn't been fixed. I had only driven around 5 miles and had the same problem. The next visit was even wor when I left, the main issue why I was there hadn't been fixed. I had only driven around 5 miles and had the same problem. The next visit was even worse afte a week waiting for parts, they said my brakes were not repairable. More

by blane_long Verified Customer Verified Customer

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Always on time and as expected Consistent in customer approach across all aspects of the dealership approach across all aspects of the dealership More

by STLSPORTSFANS Verified Customer Verified Customer

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Everyone was professional and efficient. The facilities were very well maintained and the waiting area was comfortable The facilities were very well maintained and the waiting area was comfortable More

by eli Verified Customer Verified Customer

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UCK was able to complete my service in a timely manner. They were able to address my concerns. They were able to address my concerns. More

by adrien.dcosta Verified Customer Verified Customer

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Emma was very nice and knowledgeable. My time at the dealership was a bit long but Emma made it much better. My time at the dealership was a bit long but Emma made it much better. More

by loriredfearn Verified Customer Verified Customer

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Great service every time. Nice people. Would go back. Very thankful for all their help. Nice people. Would go back. Very thankful for all their help. More

by wjm1112 Verified Customer Verified Customer

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Emma was amazing - even though I had to come back multiple times, Emma made the experience rather delightful. She over communicated throughout the entire process and made sure to go the extra mile. multiple times, Emma made the experience rather delightful. She over communicated throughout the entire process and made sure to go the extra mile. Thank you More

by X Verified Customer Verified Customer

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