Emma Johnson

Emma is always great when I come in for service! The dealership team has always been efficient and reliable! The dealership team has always been efficient and reliable! More

by mshipp2878 Verified Customer Verified Customer

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No issues and kept us updated on the progress of the vehicle Overall great experience vehicle Overall great experience More

by jlang2313 Verified Customer Verified Customer

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5 Emma is absolutely amazing. She always has a positive demeanor and is so kind. The team takes such good care on my maintenance. ?????????? She always has a positive demeanor and is so kind. The team takes such good care on my maintenance. ?????????? More

by jessica.scott0852 Verified Customer Verified Customer

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met my needs very attentive and helpful they were very nice, attentive & they communicated well nice, attentive & they communicated well More

by arantza.martinez8 Verified Customer Verified Customer

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Over priced services, not worth the service appointment at all. But good customer service other then that. That still doesnt make up for the outrageous prices that charge. They'll charge you 3x more then t at all. But good customer service other then that. That still doesnt make up for the outrageous prices that charge. They'll charge you 3x more then the actual price. I know this because im a mechanic and my gf had to get her kia engine timing fixed More

by leon.clarke.thomas Verified Customer Verified Customer

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Everyone at UCK is helpful, from Larry Goode in sales to Emma in service. Always a positive experience regardless of reason for visit. Emma in service. Always a positive experience regardless of reason for visit. More

by chadmahaffey1971 Verified Customer Verified Customer

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I am very disappointed and truly wish I had not purchased another Kia. Not happy another Kia. Not happy More

by pookie0981 Verified Customer Verified Customer

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Great experience, Emma Johnson provided outstanding customer service throughout the entire process. She proactively let us know as soon as the parts arrived, scheduled our service appointment quickly, customer service throughout the entire process. She proactively let us know as soon as the parts arrived, scheduled our service appointment quickly, and kept us updated every step of the way. She made the whole experience smooth and stress-free. What really stood out was her willingness to go above and beyond by arranging for us to pick up our vehicle even after her work hours, making sure the front office had everything ready for us. That level of dedication and customer care is rare these days. Thank you, Emma, for the excellent service—we truly appreciate it! More

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Unhelpful and unfriendly. You all wouldn't honor the promotion you gave me last time. No point of ever going to the dealership again. You all wouldn't honor the promotion you gave me last time. No point of ever going to the dealership again. More

by Bgoldberg11 Verified Customer Verified Customer

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They are helpful and try to take care of you right away And friendly and kind And friendly and kind More

by 92pearls Verified Customer Verified Customer

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