Emma Johnson | Page 2

It was fine As the dawn of my scheduled maintenance appointment broke, I embarked on a journey to the dealership, my heart filled with the quiet anticipation of Routine Vehicle Maintenance. Upon my arr appointment broke, I embarked on a journey to the dealership, my heart filled with the quiet anticipation of Routine Vehicle Maintenance. Upon my arrival, I was greeted by the ambient hum of pneumatic tools and the rich, comforting aroma of complimentary showroom coffee. The service advisor accepted my keys with the solemn gravity of a knight receiving a sacred quest, promising to purge my engine of its old, weathered lubricants. What followed was a masterclass in patience and modern automotive care; I watched the minutes tick by, pondering the deep, molecular mysteries of synthetic blend viscosity while sitting in a surprisingly ergonomic vinyl chair. When my name was finally called, it felt like a triumph. My noble steed had been returned to me, its vital fluids refreshed, its dipstick pristine. It wasn’t just an oil change—it was a routine service interval executed with standard operational efficiency.' More

by jzzocco Verified Customer Verified Customer

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Use to provide free service after review but now that is taken. Please keep it back taken. Please keep it back More

by ballapatel Verified Customer Verified Customer

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Amazing, fast, and overall a great experience. Emma Johnson, professionalism and attitude are what make it so easy for me to come back each time. Emma Johnson, professionalism and attitude are what make it so easy for me to come back each time. More

by carlosm.cm Verified Customer Verified Customer

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Fast and reliable service I received during my visit. Always well informative and always polite. Always well informative and always polite. More

by jhfrancis47 Verified Customer Verified Customer

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Clean, efficient, and excellent service—it makes you feel truly comfortable!! It would be even better if you could wash the car. truly comfortable!! It would be even better if you could wash the car. More

by hbwhwsw Verified Customer Verified Customer

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Very professional and fast and efficient. My questions were answered and very friendly staff. Really appreciate the service My questions were answered and very friendly staff. Really appreciate the service More

by MICHELLEW5 Verified Customer Verified Customer

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This is my second time coming to the dealership for a service. The first time was slow, unacceptable and a complete completed survey. Nobody contacted me. This will be my second attempt to share my fe service. The first time was slow, unacceptable and a complete completed survey. Nobody contacted me. This will be my second attempt to share my feedback. Scheduling process was not good and then my wait time was unacceptable. Do you have a 2026 EV that needed an inspection in a tire rotation and it took two hours to accomplish those tasks is unacceptable in my eyes. The woman that I dealt with the desk was outstanding, but in terms of the overall efficiency of the service department, I will certainly look to be taking my vehicle elsewhere for service. More

by Schooleyj Verified Customer Verified Customer

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Friendly and helpful. They make sure you are taken care of They were very thorough They make sure you are taken care of They were very thorough More

by awalk2512 Verified Customer Verified Customer

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Always a great experience and the service team keeps you well informed. The dealership really has won us over with every situation . well informed. The dealership really has won us over with every situation . More

by JChurch Verified Customer Verified Customer

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Customer service was good. Felt very comfortable in the service provided for my car I would recommend this dealership to potential Kia buyers Felt very comfortable in the service provided for my car I would recommend this dealership to potential Kia buyers More

by lattimorec21 Verified Customer Verified Customer

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