Emma Johnson | Page 10

Everyone was friendly and accommodating. They kept me informed of what was going on while I waited. Explained the needs to me clearly. I always have a good experience at Union County KIA in They kept me informed of what was going on while I waited. Explained the needs to me clearly. I always have a good experience at Union County KIA in Monroe. More

by dknight1847 Verified Customer Verified Customer

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I went in for a service the staff was courteous and professional finish my car in a very timely manner snacks and drinks were offered absolutely no complaints professional finish my car in a very timely manner snacks and drinks were offered absolutely no complaints More

by wd0de51 Verified Customer Verified Customer

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Emma and her team are the best at what they do. They take the time to fully investigate any issues I have raised and make sure that the car is safe and even better than when I arrived. Emma does an They take the time to fully investigate any issues I have raised and make sure that the car is safe and even better than when I arrived. Emma does an amazing job at keeping you informed throughout the process and is truly your advocate, explaining all the alternatives I may have and suggesting the wisest and most realistic course of action to take. She knows my goals and how the vehicle fits in, so she is my car's best friend. I fully plan on keeping this car for years to come and knowing I have Emma as my advisor makes me feel like we can accomplish that. Emma should get a raise for how hard she works! More

by Kathy66 Verified Customer Verified Customer

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The service was scheduled and everything went as planned the service was done and repairs were done on time the service was done and repairs were done on time More

by rossettijohn Verified Customer Verified Customer

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Great I had to get my vehicle inspected and it was an efficient and friendly transaction. The waiting room and coffee and nice and it's great to receive text updates about service efficient and friendly transaction. The waiting room and coffee and nice and it's great to receive text updates about service More

by redk55 Verified Customer Verified Customer

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Came in for a recall item. First time, waited an hour, but no part, available, so had to rescheduled. Second time fix was finished. First time, waited an hour, but no part, available, so had to rescheduled. Second time fix was finished. More

by davidb00007 Verified Customer Verified Customer

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Friendly staff. They take good care of their customers. Clean waiting area ans restrooms. Fast service on the vehicles. They take good care of their customers. Clean waiting area ans restrooms. Fast service on the vehicles. More

by DRIKARD29 Verified Customer Verified Customer

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The staff in the service department doing an excellent job. I always wait when I’m just getting an oil change and they make sure I am completed as quickly as possible. job. I always wait when I’m just getting an oil change and they make sure I am completed as quickly as possible. More

by laurie Verified Customer Verified Customer

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Emma was my service advisor and my outside warranty did not want to cover my transmission. They refused and refused but in the end she managed to still get it covered. My car had so many problems not her f not want to cover my transmission. They refused and refused but in the end she managed to still get it covered. My car had so many problems not her fault tho but she kept fighting for me More

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My experience has not been good because I feel my vehicle has not been properly serviced. E.G why did the emergency lights come on when I checked the oil and the vehicle would not start. has not been properly serviced. E.G why did the emergency lights come on when I checked the oil and the vehicle would not start. More

by tjones262 Verified Customer Verified Customer

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