Emma Johnson
Emma Johnson at Union County Kia

Emma Johnson

Service Advisor

Union County Kia

2707 Gray Fox Road
Indian Trail, NC 28110

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4.7
126 Reviews

Dealership Experience

1 yr, 2 mos

4.7

126 Reviews

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126 Reviews of Emma Johnson

December 29, 2025

Dealership Rating
Employee Rating

Repair/Service tried to scam me for several hundred dollars for a brake job that was not needed My brakes were completely replaced about 5-6 months ago and do not require service or replacement. Also, More

by russmart7877
Recommend Dealer
No

Other Employees Tagged: Emma Johnson

December 25, 2025

Dealership Rating
Employee Rating

The service was great I did not wait long they kept me informed about what was going on More

by TERRYSMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salena Dalerio

December 24, 2025

Dealership Rating
Employee Rating

Excellent dealership! From my initial purchase, through scheduled service appointments, I give them an A+. I have always been treated in a timely manner with the best se More

by DONNA42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salena Dalerio , Brandon Jolly, Sales

December 23, 2025

Dealership Rating
Employee Rating

Great experience. Good waiting area with beverage and food options. Communication was on point and service was smooth. Thank Yoy More

by swetap1012
Recommend Dealer
Yes

Other Employees Tagged: Emma Johnson

December 23, 2025

Dealership Rating
Employee Rating

Great service and good atmosphere Emma helped us right away and made sure we knew what all needs to be done to the vehicle. She was very knowledgeable and responsive. More

by swetap1012
Recommend Dealer
Yes

Other Employees Tagged: Emma Johnson

December 23, 2025

Dealership Rating
Employee Rating

I always get different stories about getting my free services done and the heater blower recall More

by TINACHAMBERS21
Recommend Dealer
No

Other Employees Tagged: Emma Johnson

December 15, 2025

Dealership Rating
Employee Rating

Always great service and friendly staff. I have been going here for some time now and always receive excellent service More

by toddmeade633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 13, 2025

Dealership Rating
Employee Rating

There is summer I come there. They know me by name so much love and positive energy. I always say that they're like family every time I go there and I also enjoy the cappuccino es More

by jleeclay89
Recommend Dealer
Yes

Other Employees Tagged: Emma Johnson

December 12, 2025

Dealership Rating
Employee Rating

Clean & organized. Very comfortable waiting area Was treated like I really mattered & kept me informed throughout More

by Carmenrod
Recommend Dealer
Yes

Other Employees Tagged: Emma Johnson

December 11, 2025

Dealership Rating
Employee Rating

It was a recall the only problem was I had to come back because you didn't have the part and if you have a recall and don't have the part don't set up the appointment More

by BFERRON17
Recommend Dealer
Yes

Other Employees Tagged: Emma Johnson

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