Emma Johnson

Raquel was excellent. She was a consummate professional and she was friendly. She was exemplary! She was a consummate professional and she was friendly. She was exemplary! More

by gw.golgotha Verified Customer Verified Customer

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Where do I start? I guess the best description is white glove service. From the moment I pull into the service drive thru to the moment I pick up my car, I'm treated l I guess the best description is white glove service. From the moment I pull into the service drive thru to the moment I pick up my car, I'm treated like I am the most important person in the store. It's not just me. It's every customer. I think it just might be my dog's favorite place to be. He enjoys it as much as I do. More

by Kathy66 Verified Customer Verified Customer

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Excellent all around experience, from check-in to completion !! From Emma to everyone who works there, Union County Kia is my go to for all my car servicing needs completion !! From Emma to everyone who works there, Union County Kia is my go to for all my car servicing needs More

by brentwallace3 Verified Customer Verified Customer

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Everyone was friendly and accommodating. They kept me informed of what was going on while I waited. Explained the needs to me clearly. I always have a good experience at Union County KIA in They kept me informed of what was going on while I waited. Explained the needs to me clearly. I always have a good experience at Union County KIA in Monroe. More

by dknight1847 Verified Customer Verified Customer

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I don't mind waiting on my vehicle at the dealership. It is very comfortable and clean. Emma is great a communicating what is going on while I wait. It is very comfortable and clean. Emma is great a communicating what is going on while I wait. More

by dknight1847 Verified Customer Verified Customer

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I went in for a service the staff was courteous and professional finish my car in a very timely manner snacks and drinks were offered absolutely no complaints professional finish my car in a very timely manner snacks and drinks were offered absolutely no complaints More

by wd0de51 Verified Customer Verified Customer

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Emma and her team are the best at what they do. They take the time to fully investigate any issues I have raised and make sure that the car is safe and even better than when I arrived. Emma does an They take the time to fully investigate any issues I have raised and make sure that the car is safe and even better than when I arrived. Emma does an amazing job at keeping you informed throughout the process and is truly your advocate, explaining all the alternatives I may have and suggesting the wisest and most realistic course of action to take. She knows my goals and how the vehicle fits in, so she is my car's best friend. I fully plan on keeping this car for years to come and knowing I have Emma as my advisor makes me feel like we can accomplish that. Emma should get a raise for how hard she works! More

by Kathy66 Verified Customer Verified Customer

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The service was scheduled and everything went as planned the service was done and repairs were done on time the service was done and repairs were done on time More

by rossettijohn Verified Customer Verified Customer

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Great I had to get my vehicle inspected and it was an efficient and friendly transaction. The waiting room and coffee and nice and it's great to receive text updates about service efficient and friendly transaction. The waiting room and coffee and nice and it's great to receive text updates about service More

by redk55 Verified Customer Verified Customer

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Came in for a recall item. First time, waited an hour, but no part, available, so had to rescheduled. Second time fix was finished. First time, waited an hour, but no part, available, so had to rescheduled. Second time fix was finished. More

by davidb00007 Verified Customer Verified Customer

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