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Emma Tober
Emma Tober at Lenz Truck - Minocqua, WI

Emma Tober

Sales

Lenz Truck - Minocqua, WI

7576 US-51
Minocqua, WI 54548

Contact Me
4.9
15 Reviews

Dealership Experience

9 mos

4.9

15 Reviews

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15 Reviews of Emma Tober

October 11, 2026

Dealership Rating
Employee Rating

The owner is the most unprofessional person I have ever met in the car business More

by JARETBOEHM1123
Recommend Dealer
No

Other Employees Tagged: Emma Tober

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Oct 16, 2026

Lenz Truck - Minocqua, WI responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Oct 16, 2026

JARETBOEHM1123 responded

This problem does not lie in the team at Lenz but in the owner himself. Very disappointing how the owner treats his customers. I test drove a truck in the morning and the owner told me how well taken care of that vehicle was. He even revealed who the previous owner was to me and in my opinion that is very unprofessional, but that was only the beginning. I liked the truck and got numbers on it with my trade in value. I agreed to those numbers and got set up with a finance guy from their other deal ship hours later because I had to leave and we signed the paperwork on the new truck. After I went to pick up the new truck I had asked to keep my tonneau cover as it was a gift from my parents. Brian(owner) goes to look at my truck at this time. My fiancée and I are outside looking at the new truck(that wasn’t filled up with gas or washed) when Brian storms by us telling me to not get my hopes up on this deal because my trade wasn’t worth anything. VERY VERY UNPROFESSIONAL. He proceeded to argue with me as if this was my fault and tell me that this deal is going backwards and he’s not taking my trade. I informed him I had already signed the deal and that the paperwork was done. He proceeded to argue with me and storm off. He comes back outside and I tell him how ridiculously unprofessional he has been and I questioned how he ever thought it was okay to treat anyone like that. He had no response. Brian attempted an insincere apology after I told him I would be leaving a review and then he tried to walk me backwards out of the deal by saying he understands if I am upset and do not want to buy the truck anymore. Multiple employees of this unprofessional business owner apologized for his actions. Come to find out this is a regular occurrence. NEVER again will I purchase a vehicle from this dealership and I have told many people of my experience and told them to stay far away from this place.

September 20, 2026

Dealership Rating
Employee Rating

I wish Jake would follow through on getting me the spare key Jason was the best More

by donnacmptn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jake Quisenberry

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Sep 29, 2026

Lenz Truck - Minocqua, WI responded

Thanks for sharing about your experience with Lenz Truck - Minocqua, WI. We appreciate your business and hope to see you again soon!

September 09, 2026

Dealership Rating
Employee Rating

My salesman Brandon was very positive guy and he treated me like family and his description of the car I purchased was 100% . They all went above and beyond More

by Graciannasdaddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Schwartz, Jake Quisenberry , Shawn Keepers, Brandon my salesman was awesome

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Sep 09, 2026

Lenz Truck - Minocqua, WI responded

We’re glad your purchase of the Lexus ES 350 felt so personal and informative. Hearing that the car lived up to every detail you were told and that our team went above and beyond means a great deal to us.

August 05, 2026

Dealership Rating
Employee Rating

Emma and Shawn were a pleasure to work with. . I would buy from them again. More

by crundle558
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Quisenberry , Shawn Keepers

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Aug 05, 2026

Lenz Truck - Minocqua, WI responded

We’re glad Emma and Shawn made your purchase of the Honda Ridgeline so enjoyable. Knowing you’d choose to work with them again means a lot to our team.

July 05, 2026

Dealership Rating
Employee Rating

I just bought my Tremor and had a great experience from start to finish. The process was smooth, easy, and stress free. I’m super happy with my truck and appreciate everyone who helped make it happen! More

by TOBEREMM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Williams, Justin Schwartz, Jake Quisenberry , Shawn Keepers

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Jul 05, 2026

Lenz Truck - Minocqua, WI responded

Thank you for sharing your experience with your Ford F-150 Tremor purchase. Emma and Jake will be thrilled to hear that the process was smooth, easy, and stress free. We’re delighted you’re enjoying your new truck.

June 27, 2026

Dealership Rating
Employee Rating

Dealership is great the truck was priced right sales person was great not pushy in sales More

by mikeandtracy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Quisenberry

Print
Jun 27, 2026

Lenz Truck - Minocqua, WI responded

Thank you for sharing your experience. We’re glad the pricing felt fair and our team provided a relaxed, pressure-free atmosphere. Enjoy your Ford F-250, and please reach out if we can help in the future.

June 17, 2026

Dealership Rating
Employee Rating

I've purchased two vehicles prior to the one. I just purchased a couple days ago and had good luck with both of them. More

by mak22227
Recommend Dealer
Yes

Other Employees Tagged: Shawn Keepers

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Jun 18, 2026

Lenz Truck - Minocqua, WI responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 04, 2026

Dealership Rating
Employee Rating

We found a Ford Maverick at Lenz that fit what we were looking for, and Emma was a very thorough sales associate taking care of all our questions and needs. We couldn’t be happier! More

by charlie.stevens
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jake Quisenberry

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Jun 04, 2026

Lenz Truck - Minocqua, WI responded

Thank you for sharing your experience. We’re delighted your Ford Maverick matched what you were looking for and that Emma took care of every question. We look forward to assisting you again.

May 18, 2026

Dealership Rating
Employee Rating

Everyone was super helpful! They all met our needs. I'm confident that they will meet any future needs. More

by caseyterry62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Keepers

Print
May 18, 2026

Lenz Truck - Minocqua, WI responded

Thank you for choosing a used Ford F-250 and for recognizing how helpful our team was. We’re pleased to have met your needs and look forward to assisting you again in the future. Your 5-star rating means a lot to us.

May 11, 2026

Dealership Rating
Employee Rating

It went smoothly and quickly. Emma Tober was very knowledgeable, helpful and responsive to my questions. More

by kkdad15
Recommend Dealer
Yes

Other Employees Tagged: Shawn Keepers, Shawn Keepers

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