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Emmalie Talbot
Emmalie Talbot at Serra Ford Farmington Hills

Emmalie Talbot

Service Advisor

Serra Ford Farmington Hills

39300 W 10 Mile Rd
Farmington Hills, MI 48335

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Emmalie Talbot

October 23, 2025

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Employee Rating

Great customer service Emmalie was such a wonderful help with getting my car repaired and towed to the dealership keeping in touch with me and about the whole process. More

by pallen100
Recommend Dealer
Yes
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Oct 27, 2025

Serra Ford Farmington Hills responded

Hi, thank you for leaving such a great review and high star rating. We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2025

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Employee Rating

Was is for recall, they were great, let me know how long it would take to update and they were spot on. Very friendly and professional. I would go back if I need service! Thanks Serra Ford More

by Chrishawkin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Albert, Brendan Lackey

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Sep 17, 2025

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave a review for us at Serra Ford Farmington Hills. We're happy we could meet your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 10, 2025

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Employee Rating

I had a very good experience dealing with the service department. Emmalee was very knowledgeable & professional. More

by gwgarden
Recommend Dealer
Yes
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Jul 14, 2025

Serra Ford Farmington Hills responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 12, 2025

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Employee Rating

Serra Ford helped me set up my appointment and all services I needed so drop off was quick and easy. Service was done within hours and they offered a free car wash. Service Department is 5 Star and More

by dem-227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Albert

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May 16, 2025

Serra Ford Farmington Hills responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Serra Ford Farmington Hills for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

May 05, 2025

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Employee Rating

The service experience is convenient and with good communication. Having the valet service is super helpful. More

by gg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2025

Serra Ford Farmington Hills responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

February 27, 2025

Dealership Rating
Employee Rating

They were able to service my Subaru while I waited. Everyone in service was very friendly. Even got a complimentary car wash for my vehicle while I was in ! More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Turner

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May 07, 2025

Serra Ford Farmington Hills responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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