Emmanuel Aguilar

The staff at the West Covina dealership are amazing! ! They were very friendly, patient, and even patient and interactive with my son (7) My sales guy Victor was was awesome and easy going . They manage ! They were very friendly, patient, and even patient and interactive with my son (7) My sales guy Victor was was awesome and easy going . They manager Emmanuel and the G.M were awesome and both went above and beyond, to ensure I was happy with the beautiful vehicle that I had chosen. They stand on their principles and and mean what they say. If you want a beautiful, quality vehicle, go see these guys!! You won't regret it!! Thank you Wear Covina Audi!! ❤️🙏 More

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This dealership is shady… posting up a used car and in less than 5 days of ownership the check engine light came on and come to my surprise… one of the wheels has two cracks previously…. They mentioned no less than 5 days of ownership the check engine light came on and come to my surprise… one of the wheels has two cracks previously…. They mentioned nothing about it and I’m very disappointed in Emmanuel who is honestly the most unhelpful person to deal with. He shows face and pretends to be nice but at the end of the day, they’re just there to make profit. Will never deal with this dealership or Emmanuel again very dissapointed. More

by Bejay33 Verified Customer Verified Customer

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Titan provided very nice and efficient service for me! Very satisfied and will definitely choose Audi West Covina next time Very satisfied and will definitely choose Audi West Covina next time More

by JOAN.HSU1110 Verified Customer Verified Customer

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I was extremely misled in your policy verbally and had to walk away with a vehicle option that I did not have in mind having to live with five years of debt. They wanted more money from me when I, between walk away with a vehicle option that I did not have in mind having to live with five years of debt. They wanted more money from me when I, between trade in and cash gave $17,000- More

by carlos.mortiz53 Verified Customer Verified Customer

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The managers and sales member were extremely helpful and informative. They provided us with excellent customer service. informative. They provided us with excellent customer service. More

by MCGOWANJ1 Verified Customer Verified Customer

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Very friendly, very professional move. The products that they were selling gave you an opportunity to make the right choice. The products that they were selling gave you an opportunity to make the right choice. More

by freddietisdale Verified Customer Verified Customer

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Was told my software update would take about 2 hours. They had my car for about 8. No communication whatsoever. Had to call three times just to get a status update. They had my car for about 8. No communication whatsoever. Had to call three times just to get a status update. More

by KATE17 Verified Customer Verified Customer

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Emmanuel, Josh, and Jason were all very professional, helpful, personable, and made the experience a breeze. Will be referring family and friends here helpful, personable, and made the experience a breeze. Will be referring family and friends here More

by JJ Verified Customer Verified Customer

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They were easy to work with, very efficient, honest and very helpful! Each one of the team members that was involved on my sales experience was kind and professional. very helpful! Each one of the team members that was involved on my sales experience was kind and professional. More

by lehi Verified Customer Verified Customer

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Service did a good job replacing the broken rearview mirror that was not initially noticed when I bought the car but there was poor communication. I was told a particular person would be handling my ser mirror that was not initially noticed when I bought the car but there was poor communication. I was told a particular person would be handling my service but I wasn't approached and needed to ask. It turned out the service manager was handling it, which was great but again, it was not communicated. I had a couple a questions after the service but the manager wasn't sure and had to get a service technician to answer them for me. Paperwork went smoothly although I had to wait awhile before getting my car even though the service had been completed. More

by Ted Krawiec Verified Customer Verified Customer

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