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Emmanuel Soto
Emmanuel Soto at City Limits Nissan

Emmanuel Soto

Service Advisor

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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4.6
11 Reviews
4.6

11 Reviews

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11 Reviews of Emmanuel Soto

October 26, 2025

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Employee Rating

The service department was very friendly. I was asked twice if someone was helping me while I was waiting for the service advisor to get some information from the car. This Nissan dealership More

by RAPCiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2025

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with a review, we appreciate you and we look forward to providing you with many more happy miles! If you have any additional needs, please reach out to us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a great week! Thank you, Jason Laguna General Manager

Oct 28, 2025

City Limits Nissan responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 06, 2025

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Daniel is the best! Have worked with him several times over the years. Always very professional and responsive to questions and with updates. Thanks again Daniel! The se More

by VIC.RAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, John Torres, Alex Ramirez

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Oct 06, 2025

City Limits Nissan responded

We are grateful for the continued opportunity to earn your business and appreciate you taking the time out of your day to leave us a review! I'll be sure to pass your comments along, please don't hesitate to call us if you have any further needs. Thanks again and have a great week! Jason Laguna General Manager

September 26, 2025

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Employee Rating

Todo muy bien un buen trabajo realizado en la agencia vale la pena la espera More

by HERRERALARA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2025

City Limits Nissan responded

Muchas gracias por tu amable resena, te apreciamos y esperamos verte nuevamente pronto! Jason Laguna General Manager

September 21, 2025

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Very helpful and very kind staff at the Nissan center. Took great care of my car. More

by Lkosobucki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, John Torres, Alex Ramirez

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Sep 22, 2025

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2025

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Employee Rating

Emmanuel was very respectful and called me with updates Very friendly service advisors always ready to help More

by NANCYCM242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2025

City Limits Nissan responded

Thank you so much for taking the time to leave us a review regarding your recent Service visit! We appreciate you and look forward to the continued opportunity to earn your business. If you need anything, please call us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a great weekend! Jason Laguna General Manager

September 13, 2025

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Employee Rating

My visit to City Limits Nissan was disappointing. I wasn’t told until I arrived that it would take 2-3 days for a diagnostic of my problem. I couldn’t leave my car for that long so the service didn More

by budagibert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 15, 2025

City Limits Nissan responded

We are sorry to hear you had a less than satisfactory visit with the service team and appreciate you bringing this to our attention. We will use your feedback to refine our efforts to ensure better communication going forward. If you'd like to provide any additional information, please reach out to us at 512-444-1400 at your convenience as we'd love the opportunity to turn your experience around! Thank you, Jason Laguna General Manager

September 13, 2025

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I have never written a review before. I am a service technician myself and know well how a dealership functions. They treated me very well. Emmanuel helped me very well and was understand More

by AARON FLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2025

City Limits Nissan responded

We are so glad to hear the team took great care of you and will be sure to pass your comments along! Thank you for the opportunity to earn your business, we look forward to your next visit and hope you have a great weekend! Thank you, Jason Laguna General Manager

September 13, 2025

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Employee Rating

Daniel always exhibits the highest quality of professionalism, patience and customer service, whenever I come in for service. More

by MCOLON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Alex Ramirez

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Sep 15, 2025

City Limits Nissan responded

We are so glad to hear you had a great Service visit and appreciate that you took the time out of your day to tell us about it! We look forward to providing you with many more happy miles and we're always here if you have any questions. Thank you and have a great week! Thank you, Jason Laguna General Manager

September 11, 2025

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Employee Rating

Really help me out to find the best service for my vehicle and they make it simple and easy. More

by Jesus Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2025

City Limits Nissan responded

Thank you for taking the time to leave a review regarding your Service visit, we appreciate you and we look forward to seeing you again soon! Thank you and have a fantastic weekend! Jason Laguna General Manager

August 24, 2025

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Employee Rating

The service and attention is excellent, the staff is very friendly. I recommend the service More

by angelica.davalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, John Torres, Alex Ramirez

Report | Print
Aug 25, 2025

City Limits Nissan responded

Thank you for taking the time out of your day to leave us a review, we appreciate you and hope to see you again soon! If you need anything, please don't hesitate to contact us. Thanks again and have a great week! Thank you, Jason Laguna General Manager

Aug 26, 2025

City Limits Nissan responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

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