Endy Gamboa | Page 2

Scott Ferguson was amazing! The guy needs a raise. He was the only redeeming factor about this place! Everyone else I met, Endy-I believe his name was- in financing, was rud The guy needs a raise. He was the only redeeming factor about this place! Everyone else I met, Endy-I believe his name was- in financing, was rude. He had an attitude that made me feel like he loathed me and like I was wasting his time. It is a long story and to spare details I will shorten it by saying this. I drove over an hour and back 3 days in a row to finish the financing and two of the times I drove up it was for nothing. One of those times I was told I couldn’t go back home in the car, that I was allowed to take home the previous day by the wonderful Scott Ferguson (who is a great salesman with amazing customer service skills) and I needed to have someone pick me up Even though everyone that could was over an hour away. ooo and I had my two small children and mother with me. When I explained the situation he still didn’t care just kept saying “it wasn’t his fault…Scott shouldn’t have let me take the car if the financing wasn’t finished” finally my father called Scott and Scott saved the day. after that, every dealing I had with Endy was almost unbearable. Finally the financing was finished and next came the Plate problem… So I bought the car in SC but was moving to Florida so they had to give me a temp tag until they got the FL paper work figured out. I called the dealership twice within my 30 day period to find out what I should do about the tag and if there was something I should do or needed to do. I kept getting this answer from everyone “your fine! we have it taken care of don’t worry about it. It should come in the mail soon” Once I was about 6 days away from my tag expiring and I saw nothing or heard nothing my dad and I called to get a more in depth answer about my tag. Enter Danielle the “title clerk” We called her on May 14th, if you call her you have to leave a VM, then you maybe will get a call back. She called us back after a few hours to tell us she was full from lunch but also that she just got what she needed to send everything to the DMV and that I should receive my stuff by the Tuesday, which was also the day my temp tag was supposed to expire. So then she says and I quote “I’ll send you an another …. day temp tag in the mail” just call if you don’t receive it Tuesday” then she says “no NVM you know what I’m just gonna go ahead and send you one now just in case.” (She never did). Well it comes Tuesday I’m in FL alone because my husband is out of town…I have two small kids no family and 1 car that has an expired out of state tag. I got to my mailbox and there is some mail from Tammy at Toyota of Easley wrapped up in a FedEx flat mailer. Mail that went through the MCO FedEx terminal at the airport. I open it and guess what?! it’s someone else’s title and receipt…complete with their address, DL number and all the info any criminal could want. For a BMW that I don’t own. When I call about it I get told to wait. Then hours later I get not a phone call, but a text message from this lady telling me they didn’t send the piece of mail with with their address on it. No the DMV did that…the local Orlando DMV somehow messed up and sent me the wrong papers but they also had to send it to me locally in a FedEx envelope and somehow also had to have it flown into MCO? When I questioned that, seeming strange, she said “Oo we make extra labels for the DMV so we don’t have to pay their mailing fees??? What?! Then she proceeded to tell me it’s just easier at this point for me to drive to the DMV with my expired tag and go get the plate myself… Now I don’t have a problem with people making mistakes we are but mere humans I am a forgiving person. But this lady just kept telling lie after lie to me and acting like she did nothing. Long story short. I went to the DMV got my tag right there but was charged an unexpected 500 dollars that Mr. Endy left out. Oo and the DMV said that Danielle was wrong that if I received mail from them it would be in a official DMV envelope… More

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They took their time trying to find out what the problem was,It was something I did ,embarrassing ,they were very patient and help me out I appreciate them Thank you was,It was something I did ,embarrassing ,they were very patient and help me out I appreciate them Thank you More

by moore_195822 Verified Customer Verified Customer

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It was a great overall experience dealing with Toyota of Easley. I would highly recommend them to anyone Easley. I would highly recommend them to anyone More

by ngreenehbk Verified Customer Verified Customer

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Very friendly staff, helpful, and extremely nice to work with! George is great! c. d with! George is great! c. d More

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We had a great experience working with George to purchase a used Toyota 4Runner. He was easy going, low pressure and very customer service oriented. My husband said that he thought he had received good cus a used Toyota 4Runner. He was easy going, low pressure and very customer service oriented. My husband said that he thought he had received good customer service in the past but George went above and beyond that to help us understand the vehicle and get it set up. More

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We drove over two hours to Toyota of Easley and it was well worth it! Jennifer was amazing and the whole process went smoothly. well worth it! Jennifer was amazing and the whole process went smoothly. More

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Very good experience! Also a special mention to the sales associate Michael, he us very good customer service. Strongly recommend to buy cars from Toyota of easley. Also a special mention to the sales associate Michael, he us very good customer service. Strongly recommend to buy cars from Toyota of easley. More

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A 5 Star experience all the way around. I highly recommend this dealership for your vehicle needs. I highly recommend this dealership for your vehicle needs. More

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We've been customers of Toyota of Easley and Chris Gist for many years. They have treated us fairly, courteously, and like we matter to them. We would rate Chris and the dealership highly. for many years. They have treated us fairly, courteously, and like we matter to them. We would rate Chris and the dealership highly. More

by Lou R Verified Customer Verified Customer

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Everything went great at Toyota of Easley. Great staff and speedy service. Always will be back with all my maintenance needs. Great staff and speedy service. Always will be back with all my maintenance needs. More

by barry28712 Verified Customer Verified Customer

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