Enrique Soto

Very friendly and helpful. Told me how long it would take and it was exactly what they said. Told me how long it would take and it was exactly what they said. More

by Welchjulie Verified Customer Verified Customer

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We've been a Brent Brown Toyota now Orem Toyota customer for 24 years with the same trouble-free Rav4. We won't let anyone else touch it! These are great people focused on ONE BRAND and dedicated to putting for 24 years with the same trouble-free Rav4. We won't let anyone else touch it! These are great people focused on ONE BRAND and dedicated to putting the CUSTOMER first. This is a rare thing in today's world. We love you and we love Toyota - best car we've ever had in 62 years of driving! More

by HappyFolks Verified Customer Verified Customer

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Check in went smoothly. I highlighted a few key things and was not given update either during service or after when paying I highlighted a few key things and was not given update either during service or after when paying More

by Jen.917 Verified Customer Verified Customer

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Enrique was helpful and informative. The experience was pretty comfortable. I was updated on my car's status. The only concern I had was that the toy area was pretty dirty, so I didn't f The experience was pretty comfortable. I was updated on my car's status. The only concern I had was that the toy area was pretty dirty, so I didn't feel comfortable letting my daughter play there. More

by Gabriella.saxton Verified Customer Verified Customer

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Enrique helped right away and told me it would only take around 45 minutes to get the emissions and safety done but it took longer than that so Enrique told me they were not going to charge me for it becaus around 45 minutes to get the emissions and safety done but it took longer than that so Enrique told me they were not going to charge me for it because it took longer and I really appreciated him doing that because it showed me he really care about costumers. More

by tanyssantoyo Verified Customer Verified Customer

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Our car won't start unless we drive it ten miles a day. We did drive it 10 miles, all the way to American Fork and back. It still wouldn't start in Walmart parking lot so we had it towed to Toyota, again. We did drive it 10 miles, all the way to American Fork and back. It still wouldn't start in Walmart parking lot so we had it towed to Toyota, again. We say there's something wrong with the electrical system, particularly the battery. They replaced the 12 volt battery, again. At least we hope they actually did replace it, this time because the first time they said they replaced it, but didn't actually do it. Until the second time. When they apologized for not replacing it the first time and replaced it, supposedly. But I have lost all confidence in the service department because I think they're lying to me, again. More

by katbabybyu Verified Customer Verified Customer

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Friendly and knowledgeable staff I would recommend my family and friends to orem Toyota for all services. family and friends to orem Toyota for all services. More

by BRETO21 Verified Customer Verified Customer

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Great service! Quick and friendly I enjoyed the attention to detail and the genuine care he took for me and my vehicle! Quick and friendly I enjoyed the attention to detail and the genuine care he took for me and my vehicle! More

by paul.krueger2588 Verified Customer Verified Customer

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Very nice and out going Adam is amazing to talk to when it comes to vehicle problems it comes to vehicle problems More

by jonesweston658 Verified Customer Verified Customer

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Very nice and out going one of the best dealership to go to we always look forward to taking my van there if I have an issue with it they find it because my van is a conversion and everyone is so sweet and to we always look forward to taking my van there if I have an issue with it they find it because my van is a conversion and everyone is so sweet and kind especially Enrique Soto he was the technician Superior of my van and I always got updated with it and I got it back the next day after dropping it off because they found my issue with my van. More

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