Eric Axford

Very mediocre service due to lack of professionalism, nickel and dime, the whole dealership is run poorly, sales ripped me off by not telling me the car I bought had one key on my way out the door, the o nickel and dime, the whole dealership is run poorly, sales ripped me off by not telling me the car I bought had one key on my way out the door, the only reason I returned is the proximity to my house More

by IAN_92122 Verified Customer Verified Customer

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It was a very good experience, I highly recommend Herman Cook for your next VW. Cook for your next VW. More

by dsbaker66@gmail.com Verified Customer Verified Customer

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Excellent service yesterday. Wheel bolt replacement plus tire rotation. Both service advisors were very courteous and very professional, and knowledgeable. Highly recommended! Wheel bolt replacement plus tire rotation. Both service advisors were very courteous and very professional, and knowledgeable. Highly recommended! More

by jdavidvance Verified Customer Verified Customer

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Since the purchase of my 2015 Volkswagen Passat the service from Cook Volkswagen has been excellent. The Service manager Eric Axford has always been helpful and has always given the accurate informatio service from Cook Volkswagen has been excellent. The Service manager Eric Axford has always been helpful and has always given the accurate information as to the service my vehicle needs. More

by barry43 Verified Customer Verified Customer

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Always great, attentive, quick professional service, in some ways even better than that provided by all of the luxury dealerships. some ways even better than that provided by all of the luxury dealerships. More

by MNICITA Verified Customer Verified Customer

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The salesperson and manager were excellent in educating us as far as entering this realm of EV Vehicles. Just superb. us as far as entering this realm of EV Vehicles. Just superb. More

by giloriol Verified Customer Verified Customer

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I had a great experience with the service team at VW Seethe. They were kind, efficient, and made the whole process very easy. Everything was handled smoothly and professionally. I really appreciate the Seethe. They were kind, efficient, and made the whole process very easy. Everything was handled smoothly and professionally. I really appreciate the great customer service and would definitely return. More

by JACKIEV95 Verified Customer Verified Customer

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The service was perfect, my appointment was on time and I was provided with all the necessary information before the start of the service It took about an hour to get the oil change and all required service was provided with all the necessary information before the start of the service It took about an hour to get the oil change and all required service done and the car was returned after a quick wash Thank you for a wonderful experience More

by michael.epstein1 Verified Customer Verified Customer

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Great, friendly service. They kept me informed every step of the way. Good waiting area with coffee. They kept me informed every step of the way. Good waiting area with coffee. More

by brucefernandez Verified Customer Verified Customer

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We always feel very confident our car is getting excellent & professional care. Alan, our representative is great letting us know what is needed on the check ups. excellent & professional care. Alan, our representative is great letting us know what is needed on the check ups. More

by SKHAMEL Verified Customer Verified Customer

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