Eric Axford | Page 2

The service was perfect, my appointment was on time and I was provided with all the necessary information before the start of the service It took about an hour to get the oil change and all required service was provided with all the necessary information before the start of the service It took about an hour to get the oil change and all required service done and the car was returned after a quick wash Thank you for a wonderful experience More

by michael.epstein1 Verified Customer Verified Customer

Report | Print

Great, friendly service. They kept me informed every step of the way. Good waiting area with coffee. They kept me informed every step of the way. Good waiting area with coffee. More

by brucefernandez Verified Customer Verified Customer

Report | Print

We always feel very confident our car is getting excellent & professional care. Alan, our representative is great letting us know what is needed on the check ups. excellent & professional care. Alan, our representative is great letting us know what is needed on the check ups. More

by SKHAMEL Verified Customer Verified Customer

Report | Print

Great service, fast turnaround and excellent mechanics! Our two Volkswagens are well cared for at Cook VW! Our two Volkswagens are well cared for at Cook VW! More

by Mike Verified Customer Verified Customer

Report | Print

No high pressure sales, just confidence inspiring guidance from my service advisor. Thanks for taking such good care of my wagon. guidance from my service advisor. Thanks for taking such good care of my wagon. More

by Charles Wells Verified Customer Verified Customer

Report | Print

Service was extremely slow, lacked professionalism, poor customer service. Everyone was on their lunch break when we had an appointment scheduled. The estimate given for the time the vehicle would be ready customer service. Everyone was on their lunch break when we had an appointment scheduled. The estimate given for the time the vehicle would be ready was way over. They told me two hours and at two hours no one was available to give me an update because “everyone was at lunch”. The office reeked of cigarette smoke. No one seems very attentive to the timeframe and there was no regard for our time. More

by heatherlaurenh Verified Customer Verified Customer

Report | Print

We’ve taken our car there consistently since purchasing it and we are very pleased with the service. Honest, professional and fair. it and we are very pleased with the service. Honest, professional and fair. More

by LARETTAS Verified Customer Verified Customer

Report | Print

I like the people at Cook VW Otherwise it is average I like the Atlas VW like the Atlas VW More

by richardwstreet70 Verified Customer Verified Customer

Report | Print

I found the dealership helpful, friendly, honest and fair. I will absolutely go to again. fair. I will absolutely go to again. More

by Jen c Verified Customer Verified Customer

Report | Print

The Staff is always friendly and get my car in and out quickly! They are helpful in offering coupon discounts whenever they can. quickly! They are helpful in offering coupon discounts whenever they can. More

by SUSTEIN Verified Customer Verified Customer

Report | Print