Eric Blankenship
Eric Blankenship at Marshal Mize Ford

Eric Blankenship

Service Advisor

Marshal Mize Ford

5348 Tennessee 153
Chattanooga, TN 37343

4.5
10 Reviews
4.5

10 Reviews

Write a Review

10 Reviews of Eric Blankenship

January 23, 2026

Dealership Rating
Employee Rating

Great service I will always do my business here. Top notch all around. Will recommend More

by Dcneely51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 17, 2025

Dealership Rating
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ABSOLUTELY DO NOT BUY A VEHICLE HERE DO NOT have SERVICE done at this dealership! Worst customer service of any where. $80,000 king ranch with 5k miles on it wont start had to tow it! Takes a week to change More

by Rowe91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 23, 2025

Marshal Mize Ford responded

We do sympathize with the inconvenience you experienced with your vehicle; however, the issue itself was not caused by work performed at our dealership. Our service advisor made multiple attempts to provide updates via phone and text, and it was later discovered that the primary contact number on file belonged to your fiancé, which contributed to communication challenges. When you arrived to pick up the vehicle, our team attempted to assist; however, the interaction escalated and included the use of profanity toward our staff. Upon leaving the dealership, a set of keys belonging to another customer was mistakenly taken. When we reached out to address this, inappropriate language was again directed toward our service advisor, and the request to return the keys were initially refused. Arrangements were eventually made for their return, which required one of our employees to retrieve them. We strive to provide professional and respectful service to all customers, and we ask that the same courtesy be extended to our team.

June 02, 2025

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They pick up and deliver. Great service for us older, retired people who don't drive much. More

by kimberliep
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Zach Ables

May 09, 2025

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They were quick and extremely helpful with the services they provided on my visit to them. More

by zrlauer
Service Price Transparency
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Recommend Dealer
Yes

April 06, 2025

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Had a great experience the service was fast the staff was very nice.I would highly recommend do business with Marshal Mize Ford. More

by sgharris
Service Price Transparency
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Recommend Dealer
Yes
Apr 08, 2025

Marshal Mize Ford responded

Thank you for the kind words! We're so glad to hear you had a great experience with our team and fast service. We truly appreciate your recommendation and look forward to serving you again in the future!

March 27, 2025

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Employee Rating

Always courteous and informative in the service department. I appreciate their professionalism and the way they explain recommendations for service or future service. More

by Skwebster93@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Marshal Mize Ford responded

Thank you for your kind review! It’s great to know our service department is always courteous and informative, and that you value their professionalism and clear explanations of service recommendations. We’re ready to assist you again whenever you need us!

February 19, 2025

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Employee Rating

We have bought so many vehicles from Marshal Mize over the years and we have had some great salesmen. We currently deal with Seth Cline and he bends over backwards to help us get the best deal. We always More

by ea.marshall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2025

Marshal Mize Ford responded

ea.marshall, Thank you for your continued trust in Marshal Mize Ford! We're thrilled to hear that Seth Cline has provided you with top-notch service and always goes the extra mile to get you the best deal. Your loyalty and recommendations mean the world to us. We look forward to helping you for many more years to come!

January 21, 2025

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Employee Rating

Great Service, quick turnaround, second time I have serviced this vehicle here. Staff was friendly and quick. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Neely

Jan 21, 2025

Marshal Mize Ford responded

john, Thank you for sharing your experience! We're delighted to hear that you received great service and a quick turnaround during your visit. It's wonderful to know our friendly staff made your second service experience just as smooth. We look forward to serving you again in the future!

January 20, 2025

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Employee Rating

Great dealer, excellent service, friendly staff, parts guys are awesome too. Would definitely recommend bringing your vehicle here. More

by Reilers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Marshal Mize Ford responded

Reilers, Thank you for your kind words and recommendation. We're glad to hear you had a great experience with our service and staff, including our awesome parts team. We look forward to serving you again!

January 15, 2025

Dealership Rating
Employee Rating

Service was excellent. I didn't have an appointment but needed an oil change and my brakes checked. Eric Blankenship got me right in, followed up with me, and took care of More

by jgore1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Marshal Mize Ford responded

jgore1980, Thank you for sharing your experience! We're thrilled to hear Eric provided excellent service and was able to get you taken care of quickly, even without an appointment. Your satisfaction is our top priority, and we appreciate your trust. We look forward to assisting you again in the future!

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