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Eric Burns
Eric Burns
Sales Manager
Southern Chrysler Dodge Jeep Ram Newport News
12629 Jefferson Ave
Newport News, VA 23602
16 Reviews
Originally born in the Catskills/Sullivan County NY. Devoted Husband with 2 German Shepherd kids. We love cooking and baking. I attended both the Culinary Institute of America in 1996 and Le Cordon Bleu in Fl. in 2014. My wife and I love to experience new places we have lived in Florida, New Hampshire, Maine, Oregon, Alabama and multiple stints in Virginia. Which we have enjoyed the most and decided to lay down roots here. I love helping people find the right vehicle and helping the team grow.
Read moreDealership Experience
5 mos
Industry Experience
25 yrs, 8 mos
Languages Spoken
English
16 Reviews
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16 Reviews of Eric Burns
June 27, 2025
Dealership has been amazing. This is my second vehicle I bought from them. Everyone on the staff is great and tentative easy and smooth process. This is my second vehicle I bought from them. Everyone on the staff is great and tentative easy and smooth process. More
by usafguy21
Verified CustomerOther Employees Tagged: Hank Ayaad, Russ Beach
June 27, 2025
Sales team was very helpful and provided information in a timely manner. The facility is new and made our time going through the process comfortable. Was able to find vehicle quickly and negotiating the pric timely manner. The facility is new and made our time going through the process comfortable. Was able to find vehicle quickly and negotiating the price was very easy and fair. More
by andrew.roberts1
Other Employees Tagged: Hank Ayaad , Akbar
June 18, 2025
Excellent customer service. Catered to all my needs and quickly took care of everything I needed. Catered to all my needs and quickly took care of everything I needed. More
by melmoe24
Other Employees Tagged: Dominic Bennett, Ramon almendarez, John Barker, Quentin Deck, Ketona Barber, Keith Bradshaw, Travis Battles
June 12, 2025
Bought a new Ram truck and the service and process was easy. William was great. easy. William was great. More
by parker3743
Other Employees Tagged: Russ Beach, Stephen Brinkman, Travis Battles , William
May 29, 2025
I was very pleased with the courtesy, knowledge, and attitude of all of the personnel I had contact with at this dealership. I was very pleased with the deal I got. I highly recommend them. attitude of all of the personnel I had contact with at this dealership. I was very pleased with the deal I got. I highly recommend them. More
by MDBILLINGS
Other Employees Tagged: Alex Davis, Keith Bradshaw , Akbar
May 24, 2025
Really wanted a Ram 2500 they had on the lot. Felt the online price listed was fair. At the dealership I test drove the truck with this dealer's assistant. All was well until this dealer showed u Felt the online price listed was fair. At the dealership I test drove the truck with this dealer's assistant. All was well until this dealer showed up and offered an insulting amount for my trade in and added over $3500 in dealership charges. When I questioned him, his response was its all there online. Okay, well after he asked for my counteroffer and I gave it to him he got my keys, dropped them on the table and said " here is your keys " then walked away. Very rude and not worthy of my business. Found a much better dealer and dealership at Country Chevrolet and was offered 5k more than Southern for my trade with no hidden upcharges. Avoid this dealership if you don't want to get ripped off. Also, the engine for life thing is a joke! Peace. More
by jsmclain81
May 19, 2025
They were attentive to what I was looking for and exceeded my expectations in providing customer service exceeded my expectations in providing customer service More
by carol
Other Employees Tagged: Russ Beach , Akbar
May 13, 2025
They are very helpful. They knew exactly what we needed. Very knowledgeable with any questions we had. They knew exactly what we needed. Very knowledgeable with any questions we had. More
by redbugg48
Other Employees Tagged: Hank Ayaad, Josh Tyson, Alex Davis, Ketona Barber, Keith Bradshaw, Stephen Brinkman
May 11, 2025
Worst communication, over priced, non confident, slow subpar service writers and mechanics, push up selling too much subpar service writers and mechanics, push up selling too much More
by rhuff2004
Other Employees Tagged: Dominic Bennett, Ramon almendarez, John Barker, Quentin Deck, Ketona Barber, Keith Bradshaw, Travis Battles
May 05, 2025
Awesome dealership! The staff is extremely courteous and knowledgable. No pressure and hassle free. Ask for Akbar for a smooth and happy purchase. The staff is extremely courteous and knowledgable. No pressure and hassle free. Ask for Akbar for a smooth and happy purchase. More
by Slrmclaren
Other Employees Tagged: Hank Ayaad, Alex Davis, Russ Beach, Travis Battles , Joshua, Akbar
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