Eric Cartier

Great service, quick and friendly staff. Waiting area is clean and comfortable for waiting on your car! Waiting area is clean and comfortable for waiting on your car! More

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The dealership service department did a a good job servicing my RAV4. Thank you for the updates and follow-up. servicing my RAV4. Thank you for the updates and follow-up. More

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My recent service visit to Toyota of Cedar Park was very efficient and fast. Eric Carter took care if my service very professionally and courteously and all was as explained and there were no surprises. I efficient and fast. Eric Carter took care if my service very professionally and courteously and all was as explained and there were no surprises. I will definitely continue to use them for my service needs. More

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I was able to schedule my service with one call. I arrived about 15 minutes early and was greeted promptly. My service agent arrived within a few minutes. We went over the required maintenance and he arrived about 15 minutes early and was greeted promptly. My service agent arrived within a few minutes. We went over the required maintenance and he listened to my concerns and gave me a time estimate for the service. He explained how they would text me with the service report/ recording of the inspection. My vehicle was finished in under one hr ( beating the estimate by 30 minutes). I understood the inspection report but had a question on the crates of brake pad wear which he answered. My car was also washed. I appreciated that he had pointed out both waiting areas ( very clean and nice snack bar, facilities). I liked being able to view the recorded inspection. Overall -excellent customer service and professional service work!! More

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Eric Cartier and his Service Technicians inspected my Toyota Avalon for alignment & steering component wear. After checking the alignment and test drive, they told me that the car was still in alignment Toyota Avalon for alignment & steering component wear. After checking the alignment and test drive, they told me that the car was still in alignment and that the steering system was normal for a car with 91,000 miles. I appreciated their thorough inspection and assessment that the car not need any service at this point. I also was reassured that my car was safe to drive. Super work and highly recommend the Cedar Park Toyota Service Department. While waiting Julio Bernal showed me a Toyota Highlander and helped me with a hybrid 2021 Avalon Limited. I had never driven a hybrid Toyota and was impressed with the car’s performance and quiet ride! He also told me that the Toyota Avalon last production year will be 2022. More

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Cedar Park Toyota is the benchmark Toyota full service from sales parts service and the best staff. I would not trust till you can make her to any other Toyota dealership. from sales parts service and the best staff. I would not trust till you can make her to any other Toyota dealership. More

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Service was great as usual but the service writer was exceptional . He was professional, knowledgeable and fun all at the same time. We’ll be back. exceptional . He was professional, knowledgeable and fun all at the same time. We’ll be back. More

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Prompt courteous care. Full explanation of required service and the suggested service . My first use of a video from the technician. Interesting means to explain car conditions service and the suggested service . My first use of a video from the technician. Interesting means to explain car conditions More

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Even though I was between original and extra warranty Eric C gave me great advice and wonderful service. 10 out of 10!!! Wonderful personal service Eric C gave me great advice and wonderful service. 10 out of 10!!! Wonderful personal service More

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