Eric Cartier

This last visit I can wholeheartedly give this dealership five star review, Big shout-out to ERIC CARTIER, who was very professional, transparent, straight forward and polite. five star review, Big shout-out to ERIC CARTIER, who was very professional, transparent, straight forward and polite. More

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Very organize and accessible service dealership location. Good excellent customer service from service advisor. Waiting time reasonable for oil change. Good amenities in the waiting area Good excellent customer service from service advisor. Waiting time reasonable for oil change. Good amenities in the waiting area More

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I always get great service at Toyota of Cedar Park. They take really good care of my car. I highly recommend them. They take really good care of my car. I highly recommend them. More

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Cedar Park Toyota was quick, friendly and reasonable priced for service requested. I recommend this dealership priced for service requested. I recommend this dealership More

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For the 5k mile tire rotation, they got me in in time and finished in about 45 minutes, just as expected. finished in about 45 minutes, just as expected. More

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Great service, quick and friendly staff. Waiting area is clean and comfortable for waiting on your car! Waiting area is clean and comfortable for waiting on your car! More

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The dealership service department did a a good job servicing my RAV4. Thank you for the updates and follow-up. servicing my RAV4. Thank you for the updates and follow-up. More

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My recent service visit to Toyota of Cedar Park was very efficient and fast. Eric Carter took care if my service very professionally and courteously and all was as explained and there were no surprises. I efficient and fast. Eric Carter took care if my service very professionally and courteously and all was as explained and there were no surprises. I will definitely continue to use them for my service needs. More

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I was able to schedule my service with one call. I arrived about 15 minutes early and was greeted promptly. My service agent arrived within a few minutes. We went over the required maintenance and he arrived about 15 minutes early and was greeted promptly. My service agent arrived within a few minutes. We went over the required maintenance and he listened to my concerns and gave me a time estimate for the service. He explained how they would text me with the service report/ recording of the inspection. My vehicle was finished in under one hr ( beating the estimate by 30 minutes). I understood the inspection report but had a question on the crates of brake pad wear which he answered. My car was also washed. I appreciated that he had pointed out both waiting areas ( very clean and nice snack bar, facilities). I liked being able to view the recorded inspection. Overall -excellent customer service and professional service work!! More

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Eric Cartier and his Service Technicians inspected my Toyota Avalon for alignment & steering component wear. After checking the alignment and test drive, they told me that the car was still in alignment Toyota Avalon for alignment & steering component wear. After checking the alignment and test drive, they told me that the car was still in alignment and that the steering system was normal for a car with 91,000 miles. I appreciated their thorough inspection and assessment that the car not need any service at this point. I also was reassured that my car was safe to drive. Super work and highly recommend the Cedar Park Toyota Service Department. While waiting Julio Bernal showed me a Toyota Highlander and helped me with a hybrid 2021 Avalon Limited. I had never driven a hybrid Toyota and was impressed with the car’s performance and quiet ride! He also told me that the Toyota Avalon last production year will be 2022. More

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