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70 Reviews of Eric Cerny
June 28, 2026
8 ish years ago when I bought my Traverse new from you guys, I totally raved about you and thought you were worth the drive from Omaha. That is no longer the case and hasn’t been for a couple years now. T guys, I totally raved about you and thought you were worth the drive from Omaha. That is no longer the case and hasn’t been for a couple years now. The service is no longer what it once was and I’m only going to touch base on my most recent experience … I came in the beginning of June for my oil change. I also mentioned that randomly the shifter struggles to go into park and I have to push it harder. So you guys advised that the switch in the shifter just needed replaced. That was a $400 something repair. Take my vehicle home and now the shifter is randomly sounding like it’s in neutral, randomly won’t reverse, etc. Didn’t have those issues before you replaced the switch, so I bring it back and you guys now tell me it’s the transmission and give me another $125 bill for looking at it!!!! Why did I pay $400 two weeks prior for a switch when it was the transmission that was the issue?! Waste of money and time with your place. If someone would have properly diagnosed it in the first place I could have saved the $400 and put it towards the new vehicle I’ll be buying. When I picked it up I did question all this to a different advisor and he had the $125 I paid reversed, so I appreciate that and him. More
by nikki_conner
Verified Customer
June 28, 2026
You would get a five star rating from me if those black chairs were more comfortable in the waiting area. You need chairs with backs that aren’t so far back otherwise I absolutely love this dealership. Eve chairs were more comfortable in the waiting area. You need chairs with backs that aren’t so far back otherwise I absolutely love this dealership. Everybody is so friendly and so willing to help. More
by lav1950s
Other Employees Tagged: Doug Vyhlidal , I don’t know what her name is, but she’s the one that you pay. She is absolutely awesome.
June 19, 2026
The dealership is clean. The employees are courteous, helpful, polite. They completed the service in a timely manner. The employees are courteous, helpful, polite. They completed the service in a timely manner. More
by nstoltenberg92
Other Employees Tagged: Josh Brandt, Doug Vyhlidal, Jill Gutschow, Mark Harms
June 19, 2026
I know you don't have to go to a dealer for service, but, I would rather make the trip! I would rather make the trip! More
by BRIANSCHLOTE
Other Employees Tagged: Josh Brandt
June 19, 2026
I have been going to Sid Dillon in Fremont for over 20 years and their service has always been great. I have been more than satisfied and will continue and purchase my vehicles there!! years and their service has always been great. I have been more than satisfied and will continue and purchase my vehicles there!! More
by DGMOURAL
Other Employees Tagged: Matt Baxa, Josh Brandt, Doug Vyhlidal, Jill Gutschow, Mark Harms
June 17, 2026
Appointment was easy to make got there. A little early and got me in right away. I also added a windshield chip and got that done also! A little early and got me in right away. I also added a windshield chip and got that done also! More
by westocowboy
Other Employees Tagged: Cory Masek, Jason Decker, Josh Brandt, Mark Harms, Roland McEntee, Troy Miller, Karl Engdahl, Kett Arp
June 17, 2026
Needed a new battery factory one was bad. Tow truck rep was amazing. Adam, Bryan and service team anazing Tow truck rep was amazing. Adam, Bryan and service team anazing More
by mary.herzberg
Other Employees Tagged: Josh Brandt, Doug Vyhlidal, Jill Gutschow, Mark Harms , Bryan Fagen, Adam
June 17, 2026
Good customer service great employees to work. Always get the work done right the first time Always get the work done right the first time More
by KIRK.HILLRICHS
Other Employees Tagged: Josh Brandt, Jill Gutschow, Mark Harms
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