Eric Eisenhart | Page 11

The dealership handled our out of state used car purchase very well and as quickly as possible. They even picked my husband and his father up at the Cleveland airport, which is about an hour away from the d very well and as quickly as possible. They even picked my husband and his father up at the Cleveland airport, which is about an hour away from the dealership. Bob Strecker was an easy salesman to work with - very responsive and attentive to our questions and concerns. The one negative with our experience was dealing with Eric Eisenhart. In initially searching for our car on cars.com, we were talking to Eric about cars we found on that website. We initially called about a car we were very interested in, but were told it was sold. After continually seeing the listing on cars.com for over a week after that call, I called back just to see if maybe the deal fell through and the car was still available. At that point, I asked for a different salesman. Thanks to Bob Strecker, we now own that car. Knowing that were were interested in that car, I would think that Eric should have called us as soon as the original deal fell through to notify us if was still available. More

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May be the best experience I have had at a dealership. I found this vehicle on Cars.com. I worked with Eric through emails to finalize the paperwork which couldn't have been easier. I chose to fly to Akron found this vehicle on Cars.com. I worked with Eric through emails to finalize the paperwork which couldn't have been easier. I chose to fly to Akron to purchase the car and drive it home (back to Wisconsin). Scott was there waiting for me as soon as I got off the plane. He took me to the dealership where I saw my car. Eric spent a lot of time helping me understand the technical aspects of a newer BMW. Completed the deal and had a great drive home in my new Certified Pre Owned BMW. I can't say enough about the way they made me feel comfortable and special with this purchase. More

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Great customer service!! Dave Walter and Eric Eisenhart were wonderful to deal with. Treated me like I was family. Dave Walter BMW's website was very helpful, up to date and accurate so it was easy and fun were wonderful to deal with. Treated me like I was family. Dave Walter BMW's website was very helpful, up to date and accurate so it was easy and fun to search for the car I was looking for. Found just what I wanted! More

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I had a fabulous experience with Eric Eisenhart at this dealership. I was originally skeptical about buying a car "over the internet"--I am in New Orleans and saw the car I wanted online. Eric allayed my dealership. I was originally skeptical about buying a car "over the internet"--I am in New Orleans and saw the car I wanted online. Eric allayed my concerns by being responsive and forthright. More

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I really enjoyed my experience of purchasing a vehicle from Dave Walter BMW. I choose to work with them because it was obvious from my first phone conversation with Eric Eisenhart that he was the kind of from Dave Walter BMW. I choose to work with them because it was obvious from my first phone conversation with Eric Eisenhart that he was the kind of salesperson I wanted to work with. He was extremely knowledgeable, congenial and very prompt in getting me information and returning phone calls. I had been at another BMW dealership several times and was very disappointed in their lack of thoroughness and lack of enthusiasm in selling me a vehicle. The difference with Eric at Dave Walter was immediately obvious. Eric and the other team members I met made me feel welcome and valued at a customer. His demonstration of the products and features on the car made my decision very easy to make. The other dealership probably would have had a sale if they provided a more welcoming environment and someone had taken the time to be so thorough in demostrating the features of the vehicle to me. More

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Very professional service and staff. I just took delivery of a brand new 2011 535I that was special order sight unseen. The car was delivered in perfect condition. Prior to this purchase I refered my parents of a brand new 2011 535I that was special order sight unseen. The car was delivered in perfect condition. Prior to this purchase I refered my parents and several personal friends and business associates who have purchased vehicles. I would also note that whether you are local or out of state the team at Dave Walter BMW will go above and beyond to take care of the customer. The German GM Frank Steffen will make sure that his staff lives up to the BMW brand reputation. I highly recommend Dave Walter BMW. More

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I was brought to Dave Walters BMW after I had a horrible experience at a competing dealership. Our experience from the moment my wife and I were greeted at the door until we drove from the site with our veh experience at a competing dealership. Our experience from the moment my wife and I were greeted at the door until we drove from the site with our vehicle was superb. They made you feel like a customer and not a sales number. They impressed us so much on the purchase of our first vehicle we returned a few months later and purchased a second. No need to go anywhere else. I would highly recommend this dealership. They put servicing the customer back into the sales process. More

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I am a returning customer to Dave Walter BMW. Purchased a 2009 750i in January 2010. The service was excellent, Eric Eisenhart is an excellent Client Advisor to work with! The car is wonderful. I was con a 2009 750i in January 2010. The service was excellent, Eric Eisenhart is an excellent Client Advisor to work with! The car is wonderful. I was concerned about the handling of the vehicle in the snow but with the proper tires the car handles well. All-wheel drive is not necessary. More

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This is my local dealership. They have been exceptional in service and support throughout my experience. They worked well during the purchase process and each time I come in they are very helpful. All se in service and support throughout my experience. They worked well during the purchase process and each time I come in they are very helpful. All service is done promptly and is done well. I never have to worry about bringing my car into this dealership for service. I always know that everything will be taken care of when I bring it in. Great dealership run by great people. More

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