Eric Estrada

BUYER BEWARE the vehicle engine went out after only 4 months! Caused EXTREME mental and financial anguish. Yes they can say “as is” but the manager Mr Troutman never did return my call tho I asked severa months! Caused EXTREME mental and financial anguish. Yes they can say “as is” but the manager Mr Troutman never did return my call tho I asked several times. When they made us a “discount “ to fix it for 8,500 DOLLARS, it sat there for a week with absolutely no movement towards repair. Oscar said, “I don’t think they’ve even found an engine yet” Found?? Is it a scavenger hunt?? We took it to a wonderful mechanic who had it completed in 6 days for two thousand three hundred dollars LESS. Nevertheless the sucker punch remains. We paid 18000 dollars for a vehicle with 118k miles which engine blew in 4 months. No way out and can’t refinance that hefty interest rate because it’s age- but they knew that at the time of sale. In 38 years of car ownership nothing has sucker punched like this. More

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I originally filled out a contact us form on Cars. com. The dealership reached out almost immediately. I had looked at 5 different Chevy Traverse offerings from four different dealers. Even though C com. The dealership reached out almost immediately. I had looked at 5 different Chevy Traverse offerings from four different dealers. Even though Classic reached out first, they were also the furtherest away from my location. I dealt with them by phone, the were very professional, knowledgeable and helpful. I ended up purchasing from another dealer through Cars.com, only because they were 50 miles closer to my location. However, once purchased, I wanted to decode the VIN number to know all about the originally installed bells and whistles (options) installed on my 2015 Traverse LT. I checked with the Honda dealer I purchased the Traverse from, no luck, I checked with a Chevy dealer across the highway from the Honda dealer, no luck. I reached out to Classic Chevrolet and they came through like the champions they are there. All my questions were answered, even though I had made my purchase elsewhere. Makes me think driving the additional 50 miles just might be worth it afterall on my next car purchase. More

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