Eric Gdowski

I am unhappy with my purchase of my leased vehicle. I was aked if I wanted Tire, gap and ext warranty. I told Matthea I justed wanted tire. Later Eric came out with a card with options on it stating th I was aked if I wanted Tire, gap and ext warranty. I told Matthea I justed wanted tire. Later Eric came out with a card with options on it stating these wouldn't cost any more. I said ok. I signed all the paper work. About a week later I decided to look at my paperwork. Low and behold I purchased tire,gap and ext waranty. Plus there was an additional roughly 400$ charge above the agreed purchase price. Never was fully explained to me. Figured it was her commission on the lease buyback. Anyway I went back to see Eric and straightern this out. I told him that I filled out a form that I did not want gap and ext warranty. I then said I now do not want tires either. This was all a $4500 charge on my loan as well. As a loyal customer between my wife and myself purchased at least 5 cars from Webb Highland. This was in my opinion very unethical. I was a real estate broker and if I had done something like that such as selling a home warranty to a client they did not want I would have been in deep xxxx.I was told this would be rectified in 4-6 weeks by having the amount that I had paid on my loan to be adjusted to include the 4500 but the payments would be the same. This error caused my payment to be at least 90$ a month more than it should have been. Still waiting for the 4500 credit . More

by bdubbs5 Verified Customer Verified Customer

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Noah and Eric were both great to work with. Noah put us at ease right away and made an often difficult process easier. Thanks! Noah put us at ease right away and made an often difficult process easier. Thanks! More

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Great service, easy transaction. Love the idea of free car washes. Would recommend this dealership to friends and family. Love the idea of free car washes. Would recommend this dealership to friends and family. More

by gowflo Verified Customer Verified Customer

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Big John Crawford 11/10 service and professionalism. We went to 10 dealerships before finally making our way to Webb and speaking with John. We went to 10 dealerships before finally making our way to Webb and speaking with John. More

by Philipaurelio22 Verified Customer Verified Customer

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Stan definitely earned 5 stars. Friendly, genuine, and knowledgeable. Wish I could have worked with him for the entire process. Friendly, genuine, and knowledgeable. Wish I could have worked with him for the entire process. More

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Very efficient and welcoming to customers. No issues at all with anything they have provided. No issues at all with anything they have provided. More

by radermacher1 Verified Customer Verified Customer

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The guys were friendly and knowledgeable. Wasn't pushy or anything. They even let me borrow the huge bow. The car I bought looked very nice! My son was very happy when we gave it to him! Wasn't pushy or anything. They even let me borrow the huge bow. The car I bought looked very nice! My son was very happy when we gave it to him! More

by lensquared Verified Customer Verified Customer

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Really good experience, the people were very nice, welcoming, and and hace us a lot of the needed attention. welcoming, and and hace us a lot of the needed attention. More

by Cheppo Verified Customer Verified Customer

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This was our 2nd purchase from Webb. Everyone is friendly, helpful, professional and no pressure. Everyone is friendly, helpful, professional and no pressure. More

by mmorey04 Verified Customer Verified Customer

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I worked with Antonio, who was a calming influence throughout the buying process. It was good to have 2 vehicles we were interested in on the lot. He rode along on the test-drives which other dealersh throughout the buying process. It was good to have 2 vehicles we were interested in on the lot. He rode along on the test-drives which other dealerships did not. he helped set up my phone and explained most of the functions from the driver's perspective. I was disappointed in the response of the service after the sale... More

by jerry98 Verified Customer Verified Customer

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