Eric Gonzales
Eric Gonzales at Lithia Hyundai of Odessa

Eric Gonzales

Service Advisor - Se Habla Espanol

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.3
209 Reviews
4.3

209 Reviews

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209 Reviews of Eric Gonzales

August 08, 2026

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Employee Rating

The service department was phenomenal. Eric and Isaiah were very helpful on getting the info I needed. Awesome team! More

by MOLLYHACKO
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

August 08, 2026

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Employee Rating

Today was much better. I left last time very agitated. Most of your employees speak to my husband about issues with my car with me standing there.. I would answer and one o More

by AISLYNGARBS13
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

August 06, 2026

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Professional as always ? ? The place was clean and I always knew what was going on. I didn't feel that I was being pushed off. Good service. More

by JUDGE.T.G
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

July 30, 2026

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service was excellent & in a timely manner, I hope to business with y’all soon More

by LINDA@AVSSERVICES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Rodiguez

July 29, 2026

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Employee Rating

Had my vehicle for over 9 months, charged me for a service that they didn't fix, I brought it back to have them fix it, they added another $1300 to the cost of repair. I don't recommend this business. More

by JEREMY_R_JAMES
Recommend Dealer
No

Other Employees Tagged: Eric Gonzales

July 28, 2026

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Employee Rating

Experience was great had no issues everything was fast. Great communication with Eric. I'm very pleased More

by Brian290567
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

July 25, 2026

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Employee Rating

Would have rated a 5 but service techs forgot to check tire pressure Tire pressure not checked More

by galleged
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

July 25, 2026

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Employee Rating

Would have rated a 5 but service techs forgot to check tire pressure Tire pressure not checked More

by galleged
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

July 25, 2026

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Everything was okay except it took almost 24 hrs to speak with a live person to learn the status of the repair. I realize that Eric was the only service manager, he needs some type of support to provide time More

by DRW520
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

July 24, 2026

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Employee Rating

Low rating due to having to wait almost 2 months to get my car in the shop. The part arrived to your shop but I was never called for an appointment to have the repair done. I had to be the one to show up t More

by ORLANDOBONNEY
Recommend Dealer
No

Other Employees Tagged: Eric Gonzales

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