Eric Gonzales | Page 2
Service Advisor - Se Habla Espanol
Lithia Hyundai of Odessa
5000 John Ben Shepperd Pkwy
Odessa, TX 79762
229 Reviews
Write a Review229 Reviews of Eric Gonzales
September 10, 2026
Poor lack of help ? ? Unprofessional, I did not get the help.I needed. Even when I did, I expect to be turned down to get the help when it was not my fault.It was in the ? Unprofessional, I did not get the help.I needed. Even when I did, I expect to be turned down to get the help when it was not my fault.It was in the care of the mechanics that changed my oil and led my knob to my oil PAN.Not put on right More
Other Employees Tagged: Eric Gonzales
September 08, 2026
It’s ridiculous to expect people to go 2 to 3 weeks without a car. You need to change how you set up appointments. Telling me to drop off my car on a Thursday but we can even look at it for at least 2 without a car. You need to change how you set up appointments. Telling me to drop off my car on a Thursday but we can even look at it for at least 2 to 3 weeks after that is ridiculous and a horrible business model. When I had a Mazda if I make an appointment there, someone looks at it right then and fixes it. Not 3 weeks from now while I go without car. Tell me we can’t see you for 3 weeks and make my appointment for then. When you can actually fix it! My car has 27,000 miles and I can’t use half the charging ports. Probably just a fuse but 3 weeks to do that? You seriously need new management! More
September 01, 2026
I had a 10:15 appointment on Saturday my car wasn't taken in until 11:30 and then the guy at the desk told me you don't take appointments on Saturday can you please explain to me why that is and why it took in until 11:30 and then the guy at the desk told me you don't take appointments on Saturday can you please explain to me why that is and why it took so long More
August 29, 2026
I have been waiting for a response on my chip paint for about 3 months. I’ve never gotten that cleared up. So I finally gave up getting my white chipped paint to get repaired because no one ever has given about 3 months. I’ve never gotten that cleared up. So I finally gave up getting my white chipped paint to get repaired because no one ever has given me any help. More
August 21, 2026
They lost my appointment but it was no problem, we got right in. Nice waiting room, snacks and drinks. Polite employed. Thorough and clean. right in. Nice waiting room, snacks and drinks. Polite employed. Thorough and clean. More
Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse

