Eric Gonzales
Eric Gonzales at Lithia Hyundai of Odessa

Eric Gonzales | Page 8

Service Advisor - Se Habla Espanol

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.3
184 Reviews
4.3

184 Reviews

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184 Reviews of Eric Gonzales

October 05, 2025

Dealership Rating
Employee Rating

Cleanliness very polite customer service a very welcome atmosphere and when getting service checked they are on it fast and if you need other check on ur vechile More

by DIEGOLOVE432
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Lithia Hyundai of Odessa responded

Thank you so much for sharing your positive experience and kind words about our team and facility. We're glad to know you felt welcomed and appreciated the prompt service. Your feedback means a lot to us.

October 04, 2025

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Enjoy going there, they are very fast, they have an awesome waiting area. It is very clean and comfortable!! Everyone is very nice and respectful!! More

by MARIADGRANADO
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Lithia Hyundai of Odessa responded

Thank you so much for sharing your experience and kind words. It’s wonderful to hear that you enjoyed the waiting area and found our team to be friendly and respectful. We appreciate your feedback and look forward to welcoming you again.

October 02, 2025

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Employee Rating

Service person named Christina came out to meet me with a beautiful smile. Took information and said everything would be taken care of. She was professional and her demeanor made this a very good experience. More

by GUADALUPE66
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse , Christina

Oct 03, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and kind words about Christina and the service team. It’s wonderful to hear that you felt well-informed and comfortable throughout your visit. Your feedback is greatly appreciated and serves as encouragement to the entire staff.

October 02, 2025

Dealership Rating
Employee Rating

I had an excellent experience with the service department at Hyundai of Odessa. From the moment I arrived, the staff was friendly, professional, and attentive to my vehicle’s needs. They clearly explained th More

by STEPHENEGALINDO
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Morse , Kristina-service department

Oct 03, 2025

Lithia Hyundai of Odessa responded

Thank you so much for sharing your experience and for your thoughtful recommendation. It’s wonderful to hear that the team’s professionalism, communication, and attention to detail made such a positive impression. Your feedback about the transparency and customer-first attitude is truly appreciated.

September 30, 2025

Dealership Rating
Employee Rating

I highly recommend Hyundai for friendly fast, and reliable service. Thank you Hyunda, keep up the great work!! More

by rae_335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Lithia Hyundai of Odessa responded

Thank you so much for your kind words and recommendation! It’s wonderful to hear that you had a friendly, fast, and reliable experience with us. Your feedback means a lot to the team and motivates us to continue providing the best service possible.

September 16, 2025

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Hyundai dealership is very professional and on piont very understandable and care of customers like More

by LOUSAMANCE.3799
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 17, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing such kind words about your experience. It's wonderful to know that our team's professionalism and customer care made a positive impression. Your feedback is truly appreciated.

September 16, 2025

Dealership Rating
Employee Rating

nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice More

by ISAIAH.HINOJOS
Recommend Dealer
Yes
Sep 17, 2025

Lithia Hyundai of Odessa responded

Thank you so much for your enthusiastic feedback! We’re delighted to know you had a positive experience with us.

September 13, 2025

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Employee Rating

It was good but very slow. Were there for over 2 hours and we were the fourth car in line. More

by BABYBOY0709
Service Price Transparency
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Recommend Dealer
Yes
Sep 17, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback and for your patience during your visit. We understand that wait times can be frustrating, and your comments are appreciated as we strive to provide a more efficient experience. Your input helps us continue to improve for all of our guests.

September 12, 2025

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Employee Rating

They were great very nice customer service and the wait was not all that long More

by maryranzaldua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and highlighting our customer service. It’s wonderful to know that you had a pleasant visit and a short wait time. Your feedback is greatly appreciated.

September 11, 2025

Dealership Rating
Employee Rating

Service was fast and friendly. Was told of what service had been finished and what service was being done. More

by FAWNDA1235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and highlighting the speed and friendliness of our team. It's great to know you felt well-informed throughout your visit. Your feedback is truly appreciated.

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