Eric Grabiec
Eric Grabiec at Silver Star Motors
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Eric Grabiec

Sale Professional

Silver Star Motors

257 West Ave
Tallmadge, OH 44278

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4.7
43 Reviews
4.7

43 Reviews

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43 Reviews of Eric Grabiec

March 22, 2024

Dealership Rating
Employee Rating

Was impressed with dealership abs sales people Very informative and helpful during sales process.VeryPleased with vehicle. More

by stevenhinton234
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Oganes Tovmasyan

Mar 22, 2024

Silver Star Motors responded

Thank you for sharing your experience, Steven! We're thrilled to hear that you were impressed with our dealership and sales team. Providing informative and helpful service during the sales process is our priority, and we're glad to know that you found it valuable. We're delighted that you're pleased with your vehicle choice. If you have any questions or need further assistance, feel free to reach out. We appreciate your support and hope to see you again in the future!

February 06, 2024

Dealership Rating
Employee Rating

Totally chill environment, no high pressure sales tactics, allows for solo test drives, offers great cars for a great bargain, even got me a lower interest rate on my financing after we had already e More

by skybre4k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 08, 2024

Silver Star Motors responded

Hey there, Thanks a bunch for sharing your experience! We're thrilled to hear you found our environment chill and our approach free from high-pressure sales tactics. It's awesome to know you appreciated the solo test drives and felt we offer great cars at fantastic prices. We're always striving to go the extra mile for our customers, so we're glad we could snag you a lower interest rate even after finalizing the deal. Your recommendation means the world to us! If you ever need anything else or want to check out more of our offerings, don't hesitate to swing by. We're here to help! Take care, Silver Star Motors

February 04, 2024

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Employee Rating

I reached out to Silver Star Motors after another car deal (disaster) fell through. They had the exact SUV I was looking for, newer year, higher trim package, and lower miles than the other one I was con More

by saraleidtke
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Oganes Tovmasyan

Feb 08, 2024

Silver Star Motors responded

Hello Sara, Thank you for sharing your positive experience with us! We're delighted to hear that your car buying journey with Silver Star Motors was a success and a refreshing change from your previous experience. It's fantastic to know that we had the exact SUV you were looking for, with a newer year, higher trim package, and lower miles at a better price compared to your previous consideration. We're thrilled that Oganes was responsive to all your questions, and Eric provided you with a no-pressure, stress-free car buying experience. We take pride in offering competitive wholesale prices and extending those savings to our customers. It's great to hear that the pricing transparency, along with out-the-door pricing and no hidden fees, contributed to a smooth and informed purchasing process for you. We're pleased that Eric's professionalism, efficiency, and the overall condition of the SUV met your expectations. Your recommendation means a lot to us, and we appreciate your kind words about Oganes, Eric, and the entire team at Silver Star Motors. If you ever have further questions or need assistance in the future, please feel free to reach out. Congratulations on your new car, and thank you for choosing Silver Star Motors! Best regards, Silver Star Motors.

December 20, 2023

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Employee Rating

Had the suv I wanted. They answered all my questions and provided a no hassle test drive. Took me to sell my truck making everything possible in a couple of hours. Would More

by whubman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oganes Tovmasyan

Dec 21, 2023

Silver Star Motors responded

Hello, Thank you so much for sharing your positive experience with us! We're thrilled to hear that we had the SUV you were looking for, and that our team was able to assist you with all your questions. It's great to know that the test drive was hassle-free, and we could make the process smooth for you, including the sale of your truck. We truly appreciate your kind words about our professionalism. We're thrilled to have you as part of our automotive family. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We look forward to the possibility of serving you again. Thanks again! Best regards, Silver Star Motors

November 16, 2023

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Employee Rating

Quick and easy process. In and out with a new cat on a trade in under two hours. Cant beat it. More

by Andrewperpetua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Tovmasyan, Oganes Tovmasyan

Nov 25, 2023

Silver Star Motors responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that we could assist you efficiently and get you in and out with your new vehicle in under two hours. Our team is dedicated to providing a seamless and quick process for our customers. If you ever have any questions or need further assistance, feel free to reach out. We appreciate your business and hope you enjoy your new vehicle!

October 25, 2023

Dealership Rating
Employee Rating

Did not indicate the cars I was considering test driving were involved in theft related cases and both had insurance flagged / salvaged titles. That was not stated anywhere on their website that advertised More

by RyanM
Sales Price Transparency
Recommend Dealer
No
Dec 19, 2023

Silver Star Motors responded

Hello RyanM, We sincerely apologize for any frustration and inconvenience you experienced during your recent visit. It's disheartening to hear about your concerns regarding the history of the cars you were considering. We genuinely strive to be transparent in all our dealings, and we regret if this information was not adequately communicated to you. Your feedback is crucial to us, and we take it seriously. We will investigate this matter internally to understand what led to the oversight and ensure that such lapses are addressed promptly. We understand the importance of trust when purchasing a vehicle, and we apologize for any uncertainty this situation may have caused. If there's anything we can do to rectify this situation or provide additional information, please reach out to us directly. We appreciate your understanding and the opportunity to improve our processes. Best regards, Silver Star Motors

June 26, 2023

Dealership Rating
Employee Rating

Great dealership! They stood by their vehicle and word. I would recommend them to anyone looking for a new car. More

by Stan
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Tovmasyan, Oganes Tovmasyan

April 29, 2023

Dealership Rating
Employee Rating

Responsive to any and all questions. Honest and knowledgeable about the cars they're selling. More

by nd1980.cc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oganes Tovmasyan

March 19, 2023

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Employee Rating

My wife and my experience with Silver Star Motors was phenomenal! We live in Minnesota and worked with Eric through e-mails, texts and phone calls. He was honest and up front with all of my questions and More

by Jason
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 11, 2023

Silver Star Motors responded

We really appreciate your business and helping to share the word about Silver Star Motors, Thank you for your review

February 10, 2023

Dealership Rating
Employee Rating

After several calls and FaceTime we were confident the Honda Cross Tour was just what we wanted so be bought tickets to fly from Utah to pickup the car. You guys were great with a honest description of co More

by tygrant
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Tovmasyan, Oganes Tovmasyan

Feb 11, 2023

Silver Star Motors responded

Dear Tygrant, Thank you for taking the time to leave such a wonderful review about your experience buying a Honda Crosstour from us. We are thrilled to hear that you are satisfied with your purchase and that our team provided you with excellent service. Your satisfaction is our top priority and it's great to hear that we were able to meet and exceed your expectations. We are glad to know that the Crosstour is living up to its reputation as a versatile and reliable vehicle. We are confident that it will continue to provide you with the performance and comfort you need for all your driving needs. Thank you for choosing us for your vehicle needs and for your kind words. If you have any future needs or concerns, please don't hesitate to reach out to us. We are always here to help. Best regards, Silver Star Motors

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