Dealer Reviews
Cars for Sale
Dealer Log In
Eric Hunter
15 Reviews
6 year army vet. I'm a husband and father to two children, six year old daughter and a three month son. I love to hunt, fish, and spend time with my family.
Read moreDealership Experience
1 yr, 6 mos
Industry Experience
1 yr, 6 mos
15 Reviews
Write a Review
15 Reviews of Eric Hunter
April 11, 2025
Little to no communication unless I initiated it. I purchased a vehicle on Thursday , April 2nd. I also paid cash. It was supposed to be delivered on Friday, April 3rd. I was told by the salesman I purchased a vehicle on Thursday , April 2nd. I also paid cash. It was supposed to be delivered on Friday, April 3rd. I was told by the salesman that I would be called when the car left the dealership and when they were about 45 minutes out. At 1:00 pm on Friday I had not heard from anyone. I called and spoke to the the salesman. He said he would look into it and call me back. He called back at 6:20 pm to let me know that they had just finished the repair to the bumper and unfortunately all the drivers had gone home so they would deliver it on Saturday. I told him I was too busy with multiple events going on and asked if it could be delivered on Monday. He said that would be okay. He said they would call when they left and again when they were 45 minutes out. I told him I needed the vehicle to be here by 11:00 am as I had a lunch meeting at 12:00 pm. He said that was fine. At 11:00 am I had not heard anything and called the dealership. I asked to speak to the salesman. After being put in hold twice, I explained the situation to the receptionist who said you need to speak to a sales manager. When the sales manager answered I expressed my concerns, he apologized and I was told he would call me back in 2 minutes. An hour later he had not called back. I called again and talked to a second sales manager and again explained the situation. He apologized and said that the drivers were not sent out that morning due to the bad weather. It had been raining all morning. I told him that was never communicated to me. I told him this was not good customer service. By this time, not knowing if the car had left the lot or not, I had to cancel my lunch appointment. I also told him this situation needed to be communicated with the general manager. He apologized again and put me on hold to check on the status of when the vehicle would be delivered. He came back on the phone and said it would be delivered today by 3:00 pm. I thanked him and hung up. Around 1:45 pm, the driver telephoned to say he would be at my house by 3:00 pm. He arrived at 3:05 pm. Buying a car is not an easy decision. Dealing with people who do not communicate adds insult to injury. I am a retired teacher who taught marketing and customer service for 12 years. What transpired during my purchase was a perfect example of how NOT to handle a customer! More
by dkchappell13
Verified CustomerOther Employees Tagged: Hebert Cuellar
March 22, 2025
Such a great group of people willing to go the extra mile to make sure that you're in a good safe car we appreciate you to make sure that you're in a good safe car we appreciate you More
by judyaderhold1216
Other Employees Tagged: Rick Green, Daylon Duggins, Nathan Dostie , Hannah Davenport, Joseph Dibble, Darus Estes, DJ Horne, Hunter LUNDY, Angelica Mejia
Dealership Inventory (870 Vehicles)
