Eric Jones | Page 5

I brought my van in three weeks ago, check engine light came on and AC blowing hot. The vehicle was still under warranty. AC was fixed, but no issues with the check engine light, supposedly. Two weeks late came on and AC blowing hot. The vehicle was still under warranty. AC was fixed, but no issues with the check engine light, supposedly. Two weeks later my van was being towed out of my driveway and Ford didn't have to cover it because I was now 30 miles over my warranty. Turns out my throttle body was shot. How does the mechanics there not figure that out. Seems to me they don't want to have to actually fix issues, so they can continue to make money. Not to mention I was charged to have the check engine light checked! They claimed that if they couldn't find an issue when that is checked, they charge. Two weeks later when the vehicle finally went down for good, I called and told them I wanted my money back for the check engine light. To date I can't even get a call back from Tabitha regarding my refund. More

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Great experience, seller really helped out a lot and explained everything well also the variety of cars and the time to test drive the vehicles explained everything well also the variety of cars and the time to test drive the vehicles More

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Maybe the best car buying and scheduled maintenance experience in my dealings with dealership. Jones Ford has the best intention of its customers in sales and maintenance. experience in my dealings with dealership. Jones Ford has the best intention of its customers in sales and maintenance. More

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Colin kept me informed with all options and helped me find exactly what I wanted. Never felt pressured, just helped. I think keeping my experience more casual and friendly took the new car buying salesma find exactly what I wanted. Never felt pressured, just helped. I think keeping my experience more casual and friendly took the new car buying salesman stigma out of the equation. More

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I bought my 2019 f150, here. Love the truck, and was happy with the purchase, price and service. Need to replace part of dash, let’s see how long it takes to get the parts. happy with the purchase, price and service. Need to replace part of dash, let’s see how long it takes to get the parts. More

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They always do such a amazing job with my car and there services is always the best. I will always use them for my car. services is always the best. I will always use them for my car. More

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Every aspect of this dealership from service to purchase is absolutely extraordinary. I take my cars in I buy my cars from and I bought a new one. is absolutely extraordinary. I take my cars in I buy my cars from and I bought a new one. More

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Drove from Prescott to purchase a Ford Escape Hybrid, paying cash and no trade in. Salesperson was a "hi-ho". Unwilling to work with us on price and poor product knowledge. We have owned two Ford Escap paying cash and no trade in. Salesperson was a "hi-ho". Unwilling to work with us on price and poor product knowledge. We have owned two Ford Escapes and they have been awesome vehicles. One week later I receive an email from dealership asking if I am still looking. It took them one week to follow-up!!!! That same day last week we ended up purchasing a Toyota Rav 4 Hybrid from Right Toyota in Scottsdale. More

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My buying and shopping experience for a vehicle was the best Ive ever experienced! You dont feel rushed or pressured to buy, all questions answered with friendly nice sales man and your left knowing you ca best Ive ever experienced! You dont feel rushed or pressured to buy, all questions answered with friendly nice sales man and your left knowing you came to the right place to purchase your vehicle! I love my experience and would buy again and would refer others too which I have! My next vehicle for my Fiance’ will be with Jones Ford! Great and best place to buy a car or truck! No pressure from the salesman you are not rushed on making your decision and they work hard to get you comfortable in the vehicle you chose! My experience was the best that I’ve ever received and I would buy my next vehicle from Jones Ford! More

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Is NOT honest and will sell you junk Bought a used truck. Three months later the engine is being replaced. They knew the engine was bad, but didn't say anything to me about a possible pr Bought a used truck. Three months later the engine is being replaced. They knew the engine was bad, but didn't say anything to me about a possible problem with the engine. I did buy AS IS, so partially my fault. There is a load of blame to be laid upon Jones Auto for them knowing there was at least one major problem with the truck and not being honest and upfront about it. I have pictures of the original invoice, the engine replacement invoice, and pictures showing the engine had been tinkered with at some point before I purchased it. More

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