Eric Jones | Page 25

Express Lane A-OK Brought my vehicle to David Auto for oil and filter change with inspection and tire rotation and was on my way a little more than one hour. Great ser Brought my vehicle to David Auto for oil and filter change with inspection and tire rotation and was on my way a little more than one hour. Great service and friendly staff are well appreciated. More

by S300 Verified Customer Verified Customer

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Cheerful associates and thorough work I appreciated their cheerfulness in our interactions, and I was very impressed when they went above and beyond doing maintenance on my Jeep. I typical I appreciated their cheerfulness in our interactions, and I was very impressed when they went above and beyond doing maintenance on my Jeep. I typically cringe when I need to go to a dealership because the workers are depressed and I feel like I'm treated like an obligation but my experience with the David Dodge folks was great. More

by kc Verified Customer Verified Customer

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Terrible service department The sales department is fine, no issues with that. The service managers however are a whole different story. It is always an issue when dealing with a The sales department is fine, no issues with that. The service managers however are a whole different story. It is always an issue when dealing with any service there. Where to begin... getting the runaround about where my truck was, not fixing the issues they caused, taking entirely too long for an oil change (well over an hour), showing up for a scheduled recall appointment only to be told they didn't have the parts when I got there, damaging my tailgate to the point of it needing to be repainted and trying to hide that, being told I was getting 2 years of free oil changes only to have that changed to 1 year without notice, and they either don't listen to the customer or they just don't care. More

by daveiam Verified Customer Verified Customer

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The best ever Oh I feel is though that I have not filled and head service light on experience today it’s always a pleasure of mine’s to be at David Dodge’s I feel t Oh I feel is though that I have not filled and head service light on experience today it’s always a pleasure of mine’s to be at David Dodge’s I feel that I’m home when I’m there More

by davidnwhite Verified Customer Verified Customer

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Swift service Needed passenger side mirror for detection system to operate correctly. Part was ordered and successfully installed. System now operating but I can Needed passenger side mirror for detection system to operate correctly. Part was ordered and successfully installed. System now operating but I can tell that time and water probably caused this problem. Service team was excellent. Lauren and Carol did a great job with point redemption transaction. Thanks. More

by S300 Verified Customer Verified Customer

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Service dept. goes above and beyond Recently visited due to a strange noise in the undercarriage. The technicians could not detect the problem initially, but Dana Violi took it for a tes Recently visited due to a strange noise in the undercarriage. The technicians could not detect the problem initially, but Dana Violi took it for a test drive and located the problem as a bad engine mount (that needed to be replaced). The problem was resolved with her extended attention. The service dept always takes pride in providing excellent customer service every time I've been there. More

by boyer815 Verified Customer Verified Customer

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My experience with this dealership is always good The facility was clean employees were friendly and the service was very good and cost effective . I always come in for my oil change , however if othe The facility was clean employees were friendly and the service was very good and cost effective . I always come in for my oil change , however if other maintenance is needed I am made aware More

by jmays802 Verified Customer Verified Customer

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TRANSMISSION ISSUES DANA (AND EVERYONE) WAS AWESOME. FIT ME INTO AN ALREADY PACKED SCHEDULE AND GOT MY ISSUE FIXED WITH IN THE DAY. ERIC (SHUTTLE) WAS EXTREMELY FRIENDL DANA (AND EVERYONE) WAS AWESOME. FIT ME INTO AN ALREADY PACKED SCHEDULE AND GOT MY ISSUE FIXED WITH IN THE DAY. ERIC (SHUTTLE) WAS EXTREMELY FRIENDLY & KIND AS WELL. More

by jeff@westchesterinsulation.com Verified Customer Verified Customer

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tire rotation express service Excellent service for rotation of tires. All help were courteous, helpful and professional. Tyler Barlow does well with the Express Service request. Excellent service for rotation of tires. All help were courteous, helpful and professional. Tyler Barlow does well with the Express Service request. Jim, in Parts, was able to research a part I may need in the future. More

by S300 Verified Customer Verified Customer

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Love the people! The people I dealt with were very friendly, patient, and eager to please. I’ll keep getting my vehicles from there from here on out. The people I dealt with were very friendly, patient, and eager to please. I’ll keep getting my vehicles from there from here on out. More

by The Gooch Verified Customer Verified Customer

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