Eric Loredo

From start to finish, my experience with Castle Chevrolet in McHenry was nothing short of excellent. We worked the deal over the phone, they gave me their best price right away, and there was no need for end in McHenry was nothing short of excellent. We worked the deal over the phone, they gave me their best price right away, and there was no need for endless haggling. When my wife and I landed at ORD and made our way to the dealership, my Camaro was ready, clean, and looking sharp. Eric Loredo is the man of the hour. Before I ever set foot in the dealership, he did a full virtual walk around and video tour of the car, answering all my questions in real time. His professionalism, attention to detail, and genuine care made this one of the easiest vehicle purchases I have ever done, especially buying out of state. Finance Manager Mike Lazzara sent all the paperwork ahead of time so I could DocuSign everything before arriving. When I walked in, all I had to do was take delivery. While Eric was my main contact, Sales Manager Matt Knudson was awesome to work with, and GSM Jerry Spanier came out to shake hands and personally make sure we were happy with the entire process. I also want to give a shoutout to Andrew Sytsma, who wasn’t my salesman but still took the time to come over, chat with my wife and me, and share his product knowledge while we were with Eric. That’s the kind of teamwork and customer care you do not see at every dealership. They knew my previous vehicle had been totaled in a tornado, and they went above and beyond to make sure this purchase was smooth and stress free. Eric and his team at Castle reminded me that buying a car does not have to be a long drawn out battle, and I truly appreciate them for making the experience a pleasant one. We would absolutely buy from them again. More

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Excelente persona muy buen amigo siempre nos a tratado muy bien , siempre contestando todas las preguntas que le asemos de los autos con el compré mi primer camión y pronto iré por la next muy bien , siempre contestando todas las preguntas que le asemos de los autos con el compré mi primer camión y pronto iré por la next More

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Nice warm welcoming place. Eric was terrific kind caring and proffesional. Good thing he has a sense of humor as well. He was very patient with this old girl trying out new te Eric was terrific kind caring and proffesional. Good thing he has a sense of humor as well. He was very patient with this old girl trying out new technology. He made it fun learning. More

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AmIng service. Quick and reasonable negotiations. Staff was very easy to work with and provided excellent care. Quick and reasonable negotiations. Staff was very easy to work with and provided excellent care. More

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Eric did a great job selling this vehicle was knowledgeable of all the options and was easy to talk with, also went above and beyond to deal with me on a problem I discovered on the truck I purch knowledgeable of all the options and was easy to talk with, also went above and beyond to deal with me on a problem I discovered on the truck I purchased More

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We have been buying cars at Gary Lang now Castle for years. It is a great company and the sales and service department are the best. It has been a smooth transaction for us and so happy to see the sam years. It is a great company and the sales and service department are the best. It has been a smooth transaction for us and so happy to see the same staff. We will continue to use Castle in the future for our purchases and service. Eric Loredo was a great sales person and we enjoyed working with him. More

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I must say that was probably the best car experience. I’ve had in a long time. Eric was amazing. I will forward his name onto several people in the future. Thank you for a great experience Eric. Have a g I’ve had in a long time. Eric was amazing. I will forward his name onto several people in the future. Thank you for a great experience Eric. Have a great day. More

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The Castle Autoplex team is awesome! Third car we have bought from them and we will buy from them again. Third car we have bought from them and we will buy from them again. More

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Eric was great to work with. He helped us make an informed decision. We had a great experience at Castle Auto. He helped us make an informed decision. We had a great experience at Castle Auto. More

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We liked this dealership when it was Gary Lang and were happy the same quality of service was there now that Castle has bought it. happy the same quality of service was there now that Castle has bought it. More

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