Eric Lunde

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

I really appreciate you sharing that. Hearing you are never disappointed means a lot to our team. Jacob Sewell does a great job taking care of people and making sure customers are treated the right way every time. We are blessed to have him on our team. Thank you for trusting us and we are always here when you need us. Please send us all of your friends and family:)

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Alan. I am glad our team was able to walk through your oil service, backup braking questions, and the possible recall with clear answers. Good communication matters, especially when it comes to your vehicle. We appreciate you trusting us and are always here when you need us.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for the loyalty you have shown us over nearly 20 years, that kind of trust truly means a lot. I am glad to hear our service team continues to deliver courteous and professional care, and Eric Lunde has always done a great job taking care of people. We are blessed with a strong team and never take long-term relationships like yours for granted. Always here when you need us.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for the feedback. I am glad to hear the team took good care of you and got everything done quickly. I do understand your concern about labor costs. Across the industry, labor rates have increased as today’s vehicles have become much more complex and require ongoing factory training, specialized tools, and advanced diagnostics to repair them properly. Part of our Polk Promise is having master certified, factory-trained technicians working on your vehicle so the job is done right the first time and safely. We truly appreciate you trusting us with your service and thank you again for sharing your experience.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Sandy. Quick service and clear communication make all the difference, and I am glad you felt well taken care of. We truly appreciate the recommendation.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Mr. Cooper, that means more to me than you probably realize. Doing business with us for over twenty years is an incredible compliment, and hearing that you hope to continue for another twenty is truly humbling. I am glad our service writers and sales staff continue to be friendly and knowledgeable, because consistency over time is what builds real trust. We are grateful for your loyalty and for allowing us to be part of your journey all these years.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Always great to hear this, Mark. I am glad the wiring issue was diagnosed quickly and repaired fast, and that the service lived up to what you have come to expect from us. Eric Lunde does a great job leading the team and making sure things are handled the right way, and I really appreciate you recognizing him and trusting us once again.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

I really appreciate your business and you taking the time to leave a review. I am glad our service department took great care of you, and as for that fifteen-word minimum, I wish I had a better answer because sometimes we wonder the same thing; technology just likes to keep us on our toes::::))) We will see you next time!

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Glad to hear this. Getting you in right away without an appointment and turning the work around in a reasonable amount of time is exactly what we aim for. I appreciate you trusting us with your Charger and choosing our service team. Happy New Year.