Eric Mertz
Finance Manager
David Taylor Chrysler Dodge Jeep Ram of Belleville
3795 West, IL-15
Belleville, IL 62226
I have been in the Auto Industry for over 30 years, and I still get a charge out of helping the customer get into the vehicle of their dreams.
Read moreDealership Experience
3 yrs, 3 mos
188 Reviews
Write a Review188 Reviews of Eric Mertz
January 19, 2024
The dealership was super helpful in finding me a car that fit my needs and at the price point that I needed. Super friendly and gave me a great value for my car to trade in! Would highly recommend. Jason Kuh fit my needs and at the price point that I needed. Super friendly and gave me a great value for my car to trade in! Would highly recommend. Jason Kuhn was my sales rep, he was extremely friendly and efficient the whole way through. More
Other Employees Tagged: Jason Kuhn, Lynn Tomei
January 19, 2024
I like their professional support. I felt low balled on my trade in. Even though it had minor front damage. No one called too see how I liked driving the car or just ask how's it goi I felt low balled on my trade in. Even though it had minor front damage. No one called too see how I liked driving the car or just ask how's it going. If they reached out I didn't get the message 😕. I asked about a pair of prescription glasses I left in the trade in the very next day,; which was the 28th of December. Know one has got back with me about that either. Have not received copy of paperwork I signed at the dealership I'm I suppose to get copies? Just wandering about these few things Thanks Melanise Fowler. More
Other Employees Tagged: Mark Stulgate
January 17, 2024
I found a car that I like there and the service attitude of the staff is nice, especially the manager Jason Johnson, he solved my most of problems. That makes want to recommend this place to people if you’r of the staff is nice, especially the manager Jason Johnson, he solved my most of problems. That makes want to recommend this place to people if you’re looking for the right product. Thanks for your service! More
Other Employees Tagged: Jason Johnson, Tim Descher
January 16, 2024
Ron is very friendly, courteous & helpful. ,he gives good advice and service. Vehicle repaired in a timely manner. He is an asset to the company! ,he gives good advice and service. Vehicle repaired in a timely manner. He is an asset to the company! More
Other Employees Tagged: Ricky Boyer, Ron Cooper, Lynn Tomei, Kim Gross
January 16, 2024
I thought the customer service that was offered was great and would recommend to everyone!! and would recommend to everyone!! More
Other Employees Tagged: Nick Odaniell
December 23, 2023
Worked with us to provide the right vehicle with the right mileage, warranty, and financing. right mileage, warranty, and financing. More
Other Employees Tagged: Jason Kuhn, Mark Stulgate
December 12, 2023
Tim was great! The first guy I signed papers with was awesome! That last guy I signed with was extremely disrespectful! When a person is making what is usually the The first guy I signed papers with was awesome! That last guy I signed with was extremely disrespectful! When a person is making what is usually the second largest purchase in their life they should be treated with a little more respect. This man walked into the showroom floor pointed at me and then pointed to his office. As a black man…. Please know that there is serious emphasis on the word MAN! I felt belittled and very very disrespected. I don’t care if he thought he was being cool, he was rude and blatantly disrespectful. I was told I was waiting hours for the car to be washed and detailed. When I received the car the first thing I noticed was the dust on the dashboard. I could’ve found a way to pick the truck up if it wasn’t being cleaned all that time. I would probably come back to David Taylor only because of the great experiences my coworkers have had with you guys. Sadly I have to keep in mind they are not black and probably won’t receive a finger pointing incident. More
Other Employees Tagged: Tim Descher
December 01, 2023
They took the time to meet with us even though it was almost closing time almost closing time More
Other Employees Tagged: Kreg Gunter, Mark Stulgate
November 12, 2023
They made buying easy. They listened and was able to achieve what I needed. Tim and Eric were easy to work with. They listened and was able to achieve what I needed. Tim and Eric were easy to work with. More
Other Employees Tagged: Kreg Gunter, Jason Kuhn, Tim Descher