Eric Ortega
Eric Ortega at Berman Chrysler Dodge Jeep Ram

Eric Ortega

General Manager

Berman Chrysler Dodge Jeep Ram

4630 W. 95th St.
Oak Lawn, IL 60453

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4.5
110 Reviews

Dealership Experience

1 yr, 2 mos

4.5

110 Reviews

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110 Reviews of Eric Ortega

June 25, 2026

Dealership Rating
Employee Rating

Gustavo is an amazing person and he treated me and my dad amazingly. I would recommend this dealership 10/10 times More

by John Albor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 25, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for recommending Berman Chrysler Dodge Jeep Ram. We appreciate your kind words about our team.

June 23, 2026

Dealership Rating
Employee Rating

Great service will recommend friends and family the customer service was a1 from beginning to end More

by missypitt30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for recommending Berman Chrysler Dodge Jeep Ram. We appreciate your positive feedback on our customer service.

June 18, 2026

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Employee Rating

Love working with the Berman Group. They are always fair, make the process easy and go the extra mile to ensure customer satisfaction. This is what buying a car should look like. More

by nfishman
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 18, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback. We appreciate your recognition of our team's efforts at Berman Chrysler Dodge Jeep Ram. Your satisfaction is important to us.

June 09, 2026

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Received great service and a timely manner. Was kept informed by service employees and personnel. More

by sevein911
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 09, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team's efforts at Berman Chrysler Dodge Jeep Ram. We appreciate your feedback and are glad to hear about your positive experience.

June 08, 2026

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Employee Rating

There is bad communication. They never update me over the car status and it takes so long. More

by ismail.alhashimi50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 08, 2026

Berman Chrysler Dodge Jeep Ram responded

We appreciate your feedback and understand your frustration with the communication and wait times. Please contact Berman Chrysler Dodge Jeep Ram directly so we can better address your concerns. Your input is important to us. Eric Ortega General Manager eortega@berman.com

June 05, 2026

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Great Experience. Nice sales team. I took too long to write this review and multitasking I can't recall my salesperson's name not because he was not awesome because More

by luvself2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Berman Chrysler Dodge Jeep Ram. We appreciate your kind words about our sales team. Your feedback means a lot to us.

June 01, 2026

Dealership Rating
Employee Rating

I went in to get my oil change, the tech must have over tightened my oil filter or left the last o ring on or something.. but I had oil all over my engine. I had oil in my driveway. They had to tow it to t More

by zingers.garage_6p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris, Al, Steve

Jun 04, 2026

Berman Chrysler Dodge Jeep Ram responded

Hello, We appreciate you sharing your feedback with us. I would like the opportunity to speak with you about your recent oil change appointment with our Service Team. Whenever you can, please send me an email with your preferred method of contact so we may discuss this further. Sincerely, Eric Ortega General Manager eortega@berman.com

May 31, 2026

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Employee Rating

The dealership is friendly and engaging. The salesman allowed me to look around before approaching and asking how they can help me. More

by New rider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our team at Berman Chrysler Dodge Jeep Ram. We appreciate your feedback and encourage you to contact us if there’s anything more we can assist with.

May 26, 2026

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Employee Rating

Saleman Dan was great he was very professional. Financing process was easy and painless. The man that did my financing was great explained everything to me. More

by tim75russ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan

May 29, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our team at Berman Chrysler Dodge Jeep Ram. We appreciate your feedback on the financing process and professionalism.

May 25, 2026

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Employee Rating

Berman dealership is professional friendly with expert work explaining the work done and what is needed . More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team's professionalism and clear communication. We appreciate your feedback at Berman Chrysler Dodge Jeep Ram.

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