Eric Ortega
Eric Ortega at Berman Chrysler Dodge Jeep Ram

Eric Ortega

General Manager

Berman Chrysler Dodge Jeep Ram

4630 W. 95th St.
Oak Lawn, IL 60453

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4.5
129 Reviews

Dealership Experience

1 yr, 3 mos

4.5

129 Reviews

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129 Reviews of Eric Ortega

July 30, 2026

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Employee Rating

The staff was nice and efficient. The waiting room was a hellscape. I killed two roaches that tried to climb on me. It was dirty and poorly lit. More

by Danmc929
Service Price Transparency
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Recommend Dealer
Yes

July 29, 2026

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I had poor communication throughout the service and the repair work was not done to an acceptable standard. The same issue reappeared within hours of pickup, so I had to return the vehicle.” Based on this More

by jaimedelgado773
Service Price Transparency
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Recommend Dealer
No
Jul 30, 2026

Berman Chrysler Dodge Jeep Ram responded

Hello, Your experience with our Service Team is very important to us. I would appreciate the chance to speak with you about your recent appointment. Please send me an email with your best method of contact so we may discuss this further. Sincerely, Eric Ortega General Manager eortega@berman.com

July 28, 2026

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This was a 5 star rating but I dropped a star because of the constant harassment and barrage of text and emails asking me to fill out a survey. I filled one survey already immediately after service was comp More

by clnstart
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Recommend Dealer
Yes

July 27, 2026

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Everything was great. My only comment is that I would like updates earlier and more frequently. My car was there almost three weeks. I had to call after five days to find More

by Heather
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Recommend Dealer
Yes
Jul 27, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for your feedback about the service updates during your car's stay. We understand how important timely communication is and appreciate you sharing this with us. Please feel free to contact Berman Chrysler Dodge Jeep Ram directly if you'd like to discuss this further.

July 27, 2026

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Very professional and knowledgeable . They seek to understand your needs and move in the best direction More

by evillinda557
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Recommend Dealer
Yes
Jul 27, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team's professionalism and knowledge. We appreciate your feedback at Berman Chrysler Dodge Jeep Ram.

July 23, 2026

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Employee Rating

Had a wonderful experience with Ovi! Friendly and helpful. Great job, highly recommend!thank you More

by starsandbarsky63
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ovi

Jul 23, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for recommending Berman Chrysler Dodge Jeep Ram. We appreciate your kind words about our team.

July 22, 2026

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Quick and helpful experience with what I needed at that service visit. All my concerns where met satisfactorily. More

by Ediewarren45
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Recommend Dealer
Yes

Other Employees Tagged: Andre Norales

Jul 22, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We're glad our team could assist you efficiently at Berman Chrysler Dodge Jeep Ram. We appreciate your feedback.

July 20, 2026

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Employee Rating

Great service fast and simple, everybody was friendly. In and out, Thank you for your service More

by Lilcoz2048
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Recommend Dealer
Yes
Jul 20, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate you recognizing our team's efficiency and friendliness at Berman Chrysler Dodge Jeep Ram.

July 20, 2026

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Employee Rating

Had issues in the past and did not want to come back but this service was good More

by nesbitmarilyn19
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Recommend Dealer
Yes
Jul 20, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We appreciate the opportunity to provide good service this time at Berman Chrysler Dodge Jeep Ram. Your feedback is valued.

July 16, 2026

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Employee Rating

Your staff were very professional, work completed in a timely manner with a reasonable price. I was also given recommendations on future maintenance to keep my vehicle running smoothly until waiting for s More

by mwells11555
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 16, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team's professionalism and timely service. We appreciate your feedback on the maintenance recommendations. Berman Chrysler Dodge Jeep Ram values your business.

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