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Eric Ortega
Eric Ortega at Berman Chrysler Dodge Jeep Ram

Eric Ortega

General Manager

Berman Chrysler Dodge Jeep Ram

4630 W. 95th St.
Oak Lawn, IL 60453

Contact Me
4.4
149 Reviews

Dealership Experience

1 yr, 5 mos

4.4

149 Reviews

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149 Reviews of Eric Ortega

August 31, 2026

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Employee Rating

I love Berman Chrysler Dodge Jeep and Ram! I receive the best service and care when I bring my Jeep in. More

by kre8tive2
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Recommend Dealer
Yes
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Aug 31, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for your kind words about Berman Chrysler Dodge Jeep Ram. We appreciate your loyalty and are glad to hear you feel well cared for.

August 31, 2026

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Employee Rating

Very professional helpful courtesy service appreciated all his knowledge kindness and compassion toward the customers More

by Cindy
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Recommend Dealer
Yes
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Aug 31, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team's professionalism and courtesy. We appreciate your feedback at Berman Chrysler Dodge Jeep Ram.

August 28, 2026

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This dealership is amazing. The customer service was excellent. They always make sure I am fully taken care of More

by jswanigan78
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Recommend Dealer
Yes

Other Employees Tagged: Roger Sertuche

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Aug 28, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback. We appreciate your recognition of our customer service at Berman Chrysler Dodge Jeep Ram. Your satisfaction is important to us.

August 26, 2026

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Terry, Louis were excellent attendees. They not only listened but were very helpful and understanding. More

by brizuelajose
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Recommend Dealer
Yes
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Aug 27, 2026

Berman Chrysler Dodge Jeep Ram responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here. It's great to learn that you had a helpful and excellent experience with our team. However, I would like the opportunity to discuss the star rating you shared. Can you please send your contact information to me? I look forward to hearing from you. Eric Ortega General Manager eortega@berman.com

August 26, 2026

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Process was vey smooth. Agent was very helpful . Work was performed as promised. Great job More

by Jxgarcia
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Service Communication
Recommend Dealer
Yes
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Aug 26, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback. We appreciate you recognizing our team's efforts at Berman Chrysler Dodge Jeep Ram. Your satisfaction is important to us.

August 24, 2026

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Great customer service, fast and efficient, the customer service team was friendly and knowledgeable, I will return More

by donnelllattimore
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Recommend Dealer
Yes
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Aug 24, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team's efforts. We appreciate your feedback and look forward to assisting you again at Berman Chrysler Dodge Jeep Ram.

August 24, 2026

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N E v E R A G A I N D I D M E W R O N G More

by deramusantonio
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Service Communication
Recommend Dealer
No
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Aug 26, 2026

Berman Chrysler Dodge Jeep Ram responded

Hello, Your feedback is very important to us. I would appreciate the chance to speak with you and learn more about your recent experience. Whenever you can, please send me an email with your best method of contact so we may discuss this in greater detail. Sincerely, Eric Ortega General Manager eortega@berman.com

August 21, 2026

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Absolutely loved the display of catholic faith in this dealership! Drove from Indiana to Illinois to see the car I purchased. Has soon has I seen the faith in God here I wasn’t looking any where else! I More

by mksisbest
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Recommend Dealer
Yes
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Aug 22, 2026

Berman Chrysler Dodge Jeep Ram responded

Hi! Thank you so much for the incredible 5-star review! We’re honored that the faith displayed at Berman Chrysler Dodge Jeep RAM made such a positive impression on you. Traveling from Indiana to Illinois is no small trip, and we’re grateful you chose our dealership for your purchase. Our Sales Team truly appreciates your kind words and is thrilled you felt welcomed and well cared for. We look forward to serving you again!

August 17, 2026

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Employee Rating

I think that it is an Excellent Dealership. I have had no issues over the years with service. More

by kevinesmith
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: N/A

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Aug 17, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback. We appreciate your loyalty to Berman Chrysler Dodge Jeep Ram.

August 16, 2026

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Employee Rating

Had work done under extended warranty. Very happy with the dealership/service writer but the warranty company, I think, took way too much time. More

by John Gonwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javon Clayton

Print
Aug 16, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our service team at Berman Chrysler Dodge Jeep Ram. We understand the delay with the warranty company was frustrating. Please contact us directly if you'd like to discuss this further.

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