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Eric Ortega

Overview Reviews (171) Inventory (329)

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Eric Ortega

Eric Ortega | Page 2

General Manager

Berman Chrysler Dodge Jeep Ram

4630 W. 95th St.
Oak Lawn, IL 60453

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4.5

171 Reviews

Overview Reviews (171) Inventory (329)

Dealership Experience

1 yr, 6 mos

4.5

171 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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171 Reviews of Eric Ortega

September 28, 2026

Dealership Rating

Employee Rating

Great Service and keeps the client informed on current issues as well as foresee able concerns. issues as well as foresee able concerns. More

by herbertcareers

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jared Hernandez

Sep 28, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team's communication and service. We appreciate your feedback at Berman Chrysler Dodge Jeep Ram.

September 26, 2026

Dealership Rating

Employee Rating

The tep eas ver curious and nice and the work was finished in te order time, I would recommend this place 100 percent. finished in te order time, I would recommend this place 100 percent. More

by Dzinesbydiane

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Sep 27, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Thank you for recommending Berman Chrysler Dodge Jeep Ram. We appreciate your positive feedback about our team and timely service.

September 26, 2026

Dealership Rating

Employee Rating

Ms Garcia was great. Does her job very well. Kept me informed and updated with the work being done to my SUV Does her job very well. Kept me informed and updated with the work being done to my SUV More

by dangerphil87

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 26, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team's efforts at Berman Chrysler Dodge Jeep Ram. We appreciate your feedback and are glad to hear you were kept informed during the service.

September 21, 2026

Dealership Rating

Employee Rating

Took forever to service car and it was their for 3weeks nd tried overcharge for labor nd tried overcharge for labor More

by Arianalinares29

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Sep 22, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Hello, Your experience with our Service Team is very important to us. I would appreciate the opportunity to speak with you about the time taken for repairs and the total cost of your visit. Whenever you can, please send me an email with your preferred method of contact so we may discuss this further. Sincerely, Eric Ortega General Manager eortega@berman.com

September 21, 2026

Dealership Rating

Employee Rating

Terry was super awesome in the way that he treated me, he listened and respectful. listened and respectful. More

by EFRAMART

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Terry

Sep 21, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team's respectful and attentive service. We appreciate your feedback at Berman Chrysler Dodge Jeep Ram.

September 18, 2026

Dealership Rating

Employee Rating

The only thing that I have to say about the waiting room is the lights were flickering which was a bit annoying. is the lights were flickering which was a bit annoying. More

by jimhd1

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

September 17, 2026

Dealership Rating

Employee Rating

Pleasant transaction. Salesman was great. Answered all questions I had. Vehicle was in great condition when delivered. Salesman was great. Answered all questions I had. Vehicle was in great condition when delivered. More

by jvbuilders1

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Sep 17, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We're glad our team could assist you and that the vehicle met your expectations. We appreciate your feedback at Berman Chrysler Dodge Jeep Ram.

September 17, 2026

Dealership Rating

Employee Rating

Very friendly; the salesperson, Ovilio, was a great help. Excellent.nice car nice and price Excellent.nice car nice and price More

by marthacv08

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ovilio nice person

Sep 17, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback. We appreciate your kind words about our team and the car pricing at Berman Chrysler Dodge Jeep Ram.

September 17, 2026

Dealership Rating

Employee Rating

People are very helpful. I was also helped with setting up the Didge app that features Stargard. I was also helped with setting up the Didge app that features Stargard. More

by sgtamador

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jerry Rutka

Sep 17, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We're glad our team could assist with the Dodge app setup. We appreciate your feedback at Berman Chrysler Dodge Jeep Ram.

September 16, 2026

Dealership Rating

Employee Rating

The main reason why I am satisfied it is because Eric and his team are knowledge, kind and respectful. It was a wonderful experience. Thanks Eric and team his team are knowledge, kind and respectful. It was a wonderful experience. Thanks Eric and team More

by uliseslaman

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 16, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our team at Berman Chrysler Dodge Jeep Ram. We appreciate your kind words and are glad to hear you had a positive visit.

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