Eric Ortega | Page 2
General Manager
Berman Chrysler Dodge Jeep Ram
4630 W. 95th St.
Oak Lawn, IL 60453
104 Reviews
Write a Review104 Reviews of Eric Ortega
May 13, 2026
Jesse, who is my lead person was outstanding along with the service that I received at Berman couldn’t be any happier thank you so much for all you’re outstanding and your exemplary work and dedication! the service that I received at Berman couldn’t be any happier thank you so much for all you’re outstanding and your exemplary work and dedication! More
May 11, 2026
Service advisor does not listen to the concerns that are being brought up to their attention. Kept my vehicle for 2 months. I was not satisfied with the service. My van was actually making a knocking noise being brought up to their attention. Kept my vehicle for 2 months. I was not satisfied with the service. My van was actually making a knocking noise when I turn that was not there prior to dropping it off. It does not seem that any of the work was really done.And also, she mentioned there was a recall on airbags, but i'm still hearing the same exact noise that I was hearing prior to taking it into the shop. The whole time I was renting a car out of pocket.When I had insurance to cover that, they just kept the vehicle with no worries as soon as I got a loaner.After two weeks, she reached out and said that they needed the loner back.The van was ready.When, in fact it was not the sliding door that I originally took it in for was still not working properly the chain fell off after five times of us, opening the back passenger door. Every night they would leave the van unlocked, all of our items that were left in the van were tossed all over the place. I don't recommend anyone purchasing a vehicle here.Because if you do, you will have to take it back to that dealership.And they do not have the best customer service or ethic at that. More
Other Employees Tagged: Allen, Marlene
May 11, 2026
The price of your oil change is too high People that have purchased their vehicle at YOUR establishment should get a deeply discounted price for remaining a loyal customer. & I DO NOT mean a $10 or $15 have purchased their vehicle at YOUR establishment should get a deeply discounted price for remaining a loyal customer. & I DO NOT mean a $10 or $15 coupon More
May 07, 2026
This is the 5th car I've got from this dealership. They listen to you and do what they can to satisfy your request. Everyone is very pleasant. Thank You Terry in the service department, Mike K the sal They listen to you and do what they can to satisfy your request. Everyone is very pleasant. Thank You Terry in the service department, Mike K the salesman, Ben in finance and Everyone else. More
Other Employees Tagged: Terry
May 06, 2026
As always Outstanding Service Department/Team. Thankyou for always treating me and my car with great care and excellent service. Always. This is why I still continue purchashing vehicles here. Ser Thankyou for always treating me and my car with great care and excellent service. Always. This is why I still continue purchashing vehicles here. Service Department is by far the best I have ever been to. They all work as a Team. Thank you again. More
Other Employees Tagged: Marilina, Terry(front desk in service area)
May 06, 2026
I was told I needed new batteries ! !! I didn't need them !!!! The two batteries I bought is doing the same thing my batteries was doing !!! I WANT MY BATTERIES PUT BACK IN MY CAR AND GE !! I didn't need them !!!! The two batteries I bought is doing the same thing my batteries was doing !!! I WANT MY BATTERIES PUT BACK IN MY CAR AND GET MY REFUND !!! More
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