Eric Ortega | Page 6

The location has friendly and knowledgeable technicians. I recommend anyone who’s either looking to buy or service a vehicle. I recommend anyone who’s either looking to buy or service a vehicle. More

by jmaine415 Verified Customer Verified Customer

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Not listening to my needs. Rushing & speaking disrespectful. The manager did correct after which was helpful. However, the work I requested was only partially completed but I Rushing & speaking disrespectful. The manager did correct after which was helpful. However, the work I requested was only partially completed but I didn't have the capacity to continue service. A very stressful experience that could have been betterment with calm or respectful communication. More

by TC Verified Customer Verified Customer

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The sale went ok . They promised to fix a dent had me come back and of course dent guy wasn’t there . Then the 2nd key they gave me didn’t operate my key and was assign They promised to fix a dent had me come back and of course dent guy wasn’t there . Then the 2nd key they gave me didn’t operate my key and was assigned to a totally different car. Bought the car 2 weeks ago and already had to go to service 3 times . More

by brendan.bigane Verified Customer Verified Customer

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They were very professional got me in and out, no long wait time. They also have shuttle services. wait time. They also have shuttle services. More

by soniarankin1063 Verified Customer Verified Customer

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Jovon was a 5 star host very tentative to the car in my needs nice young man to work with on getting my vehicle serviced needs nice young man to work with on getting my vehicle serviced More

by rwhite7636 Verified Customer Verified Customer

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Andre didn't go into a hard sell. He showed me the offerings, laid out my position and allowed me to decide. What more could anyone want?! He showed me the offerings, laid out my position and allowed me to decide. What more could anyone want?! More

by frtandy17 Verified Customer Verified Customer

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Jesse, who is my lead person was outstanding along with the service that I received at Berman couldn’t be any happier thank you so much for all you’re outstanding and your exemplary work and dedication! the service that I received at Berman couldn’t be any happier thank you so much for all you’re outstanding and your exemplary work and dedication! More

by TMUCHA2003 Verified Customer Verified Customer

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I love my car, I’m happy with my purchase it’s my dream truck. Thank you berman truck. Thank you berman More

by skinnerkailoni Verified Customer Verified Customer

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Service advisor does not listen to the concerns that are being brought up to their attention. Kept my vehicle for 2 months. I was not satisfied with the service. My van was actually making a knocking noise being brought up to their attention. Kept my vehicle for 2 months. I was not satisfied with the service. My van was actually making a knocking noise when I turn that was not there prior to dropping it off. It does not seem that any of the work was really done.And also, she mentioned there was a recall on airbags, but i'm still hearing the same exact noise that I was hearing prior to taking it into the shop. The whole time I was renting a car out of pocket.When I had insurance to cover that, they just kept the vehicle with no worries as soon as I got a loaner.After two weeks, she reached out and said that they needed the loner back.The van was ready.When, in fact it was not the sliding door that I originally took it in for was still not working properly the chain fell off after five times of us, opening the back passenger door. Every night they would leave the van unlocked, all of our items that were left in the van were tossed all over the place. I don't recommend anyone purchasing a vehicle here.Because if you do, you will have to take it back to that dealership.And they do not have the best customer service or ethic at that. More

by heleneot Verified Customer Verified Customer

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The price of your oil change is too high People that have purchased their vehicle at YOUR establishment should get a deeply discounted price for remaining a loyal customer. & I DO NOT mean a $10 or $15 have purchased their vehicle at YOUR establishment should get a deeply discounted price for remaining a loyal customer. & I DO NOT mean a $10 or $15 coupon More

by ort4642 Verified Customer Verified Customer

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