Eric Scruggs

Dishonest and aggressive. They have created a nightmare with my lease buyout. The sales manager stated that I must come in to purchase their new vehicle or the deal was off. They could not provide interes with my lease buyout. The sales manager stated that I must come in to purchase their new vehicle or the deal was off. They could not provide interest rates or buy off costs to me. Turns out that they completed the lease turn in early to GM without my consent. I have had to spend countless hours on the phone with GMAC trying to reverse everything. The salesmen (Eric)was great, but the management is AWFUL. Stay away! I have been a life long GM owner and now will never purchase another FM so long as I live. More

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Feedback The salesman had me write a statement on a blank paper that stated what deal I was there to get and would accept, and I wrote that I needed a payment The salesman had me write a statement on a blank paper that stated what deal I was there to get and would accept, and I wrote that I needed a payment that put me at NO MORE than $800/month payment. Both he and the GM came at me as though I was being difficult when they got me a deal at $860! Now, if I already told you AND wrote out what it was I needed, why in the world are you wasting my time when you CLEARLY cannot help me? And to top it all off, I have TWICE gotten mailers from "Bubba" telling me how hard up y'all are for MY specific Cadillac, and let's make a deal! Really? I DID try to come make a deal and y'all wasted 4+ hours of my time! STOP SENDING ME MAILERS when you clearly cannot help me! More

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Exceptional!!! Had an excellent experience with dealership. My salesman has to be the coolest I’ve ever worked with. Always greeted when I walk in. The service depar Had an excellent experience with dealership. My salesman has to be the coolest I’ve ever worked with. Always greeted when I walk in. The service department was also great. More

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Great experience.....Love my new car! We stopped in at this dealership to look at a new Equinox. We had found one at a different dealership that I liked, but wanted to look around. I am gl We stopped in at this dealership to look at a new Equinox. We had found one at a different dealership that I liked, but wanted to look around. I am glad we did! Not only did I find the same car at a better price, but the Lifetime Warranty is great. Eric was friendly, knowledgeable, and very thorough in explaining all the details. We bought the car and I love it!! We recommended the dealership to a friend of ours who bought a car the very next week. More

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Professional helpful friendly and through From the initial contact to the delivery of the vehicle a great experience! Polite knowledgeable staff! Not aggressive or pushy but exemplified a coun From the initial contact to the delivery of the vehicle a great experience! Polite knowledgeable staff! Not aggressive or pushy but exemplified a counselor stance ..... impressive More

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Friendly Service Brandon Spradlin worked with me for over 5 hours to find the exact vehicle I wanted. Highly recommend this dealership and their quality customer servi Brandon Spradlin worked with me for over 5 hours to find the exact vehicle I wanted. Highly recommend this dealership and their quality customer service. More

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I'm so Happy Best experience I ever had at a dealership. Did not have to wait long to be greeted and get a salesman assigned to help me. Very good first impressio Best experience I ever had at a dealership. Did not have to wait long to be greeted and get a salesman assigned to help me. Very good first impression for a dealership. Friendly and professional. More

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