Eric Thompson | Page 7

Excellent experience My daughter and I came to ganley to get my daughter a first car. We walked out with a payment in our price range and a down payment that we could affo My daughter and I came to ganley to get my daughter a first car. We walked out with a payment in our price range and a down payment that we could afford too. Eric is a good sales man he puts no pressure on you very easy going man. I definitely would come back here for another car. More

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Excellent Experience Eric came in on his day off tof help me. He answered all my questions and even had service check an engine code for me before looking at another Jeep. Eric came in on his day off tof help me. He answered all my questions and even had service check an engine code for me before looking at another Jeep. Mike in finance was great also, taking the time to make a package that was perfect for me and in my price range. By far one of my best experiences buying a car. More

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Awesome staff I had the pleasure of working with Eric Thompson. He was very helpful and knowledgeable of the lease I was trying to get. It took awhile but we were I had the pleasure of working with Eric Thompson. He was very helpful and knowledgeable of the lease I was trying to get. It took awhile but we were able to get it done. I leased a 2016 Big Horn Ram truck. It is something I have wanted for 2 years now. I am very happy with the experience and the truck itself. It was taking awhile at the dealership so Eric constantly asked if I needed anything. He even brought me a slice of pizza. Very friendly staff and I will be back at the end of my lease! More

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Love it! My boyfriend and his family have been buying cars from here for years! I love how nice they are and cooperative! Erik is awesome and helped me out a l My boyfriend and his family have been buying cars from here for years! I love how nice they are and cooperative! Erik is awesome and helped me out a lot with getting a newer car for me. I really needed a newer one for winter since we recently had a beautiful baby girl! Payments are low and I love my new car! Would totally reccomend them. :) More

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Saved the day! I drove almost 3 hours to Ganley for the vehicle I wanted to purchase. After arriving I found out my trade in vehicle was worth much less than I expec I drove almost 3 hours to Ganley for the vehicle I wanted to purchase. After arriving I found out my trade in vehicle was worth much less than I expected, due to an accident with the previous owner that wasn't reported to CarFax until after I purchased it. Eric and the whole team at Ganley did everything they could to make sure I got the vehicle I wanted with affordable payments and peace of mind. Eric did all the leg work for me over the phone so the whole process would go faster once I got there, and was very accommodating and friendly. Overall everyone went above and beyond to make sure I didn't leave unhappy. Very very pleased! More

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2015 Chrysler 300 C Platinum I had an excellent experience from my initial email contact to the day of the transaction. Eric was responsive and accommodating throughout the entire I had an excellent experience from my initial email contact to the day of the transaction. Eric was responsive and accommodating throughout the entire process. More

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Great Experience All Around! Purchased a new 2015 Jeep Cherokee Limited this past Sunday. From the initial phone call with Eric Thompson to the in-store experience with Don Weila Purchased a new 2015 Jeep Cherokee Limited this past Sunday. From the initial phone call with Eric Thompson to the in-store experience with Don Weiland and Justin Taylor, I could not have had a quicker, easier or better transaction. I was impressed how they all work together as a team. They even stayed a bit late to complete my purchase. Highly recommended!! More

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They keep me coming back! I recently bought my third van from this dealership - a 2013 Chrysler Town & Country. As a customer of this dealership for over 15 years, I am always I recently bought my third van from this dealership - a 2013 Chrysler Town & Country. As a customer of this dealership for over 15 years, I am always impressed by the professional staff and incredible service. I searched the website in preparation for this purchase and appreciated the photos and details provided for each vehicle in the inventory. Eric assisted patiently and professionally via text message during our weeks of decision-making and questions. We love the new van and appreciate the deal that perfectly suited our needs. This sort of experience keeps me loyal and uninterested in buying from other dealerships! Eric was awesome. Thank you so much! More

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Great Sales Dept., poor Service Dept.!! Our salesperson, Eric Thompson was very friendly and helpful. Everyone is the sales dept. was nice and made you feel appreciated. Not so much when w Our salesperson, Eric Thompson was very friendly and helpful. Everyone is the sales dept. was nice and made you feel appreciated. Not so much when we recently went to their Service Dept. Not one person will look up and acknowledge you when you are standing there waiting. No one greets you or even thanks you when you leave. A girl in the back came walking through to get papers off the printer yawning with extremely short shorts on (really unprofessional). Our salesperson came in to greet me and tried to get an answer as to where our car was, and then he finally located it outside running, no one told us it was ready or they were even bringing it around. The guy who handles the detailing acts like he doesn't want to be there and could care less that you are there. Overheard the other employee ask a customer why he was there, the customer replied for a free oil change and his response was "what makes you think you get a free oil change", really!!?? Customer said his salesperson gave it to him. No apology for being rude. This Service Dept. needs a reality check and a lesson in customer service!!! More

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Great experience at Ganley I recently purchased a 2015 Jeep Compass and I love it! The whole team make me feel very welcome and were super nice. Eric was my sales person, and wa I recently purchased a 2015 Jeep Compass and I love it! The whole team make me feel very welcome and were super nice. Eric was my sales person, and was great. He was knowledgeable about the vehicle and was helpful in answering all of my questions. More

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