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Eric Upton
Eric Upton | Page 2
Service Manager
Allen Samuels Chrysler Dodge Jeep Ram FIAT
201 West Loop 340
Waco, TX 76712
22 Reviews
Eric is a lifelong Arkansan who began his automotive career as a service advisor with a dealer group in Fort Smith, Arkansas, where he spent 11 years serving customers and learning the business. He then moved to Shreveport, Louisiana, continuing in automotive service for another 7 years before relocating again. In the fall of 2015, Eric, his wife, and their youngest daughter settled in Waco to join the Allen Samuels Dodge Chrysler Jeep Ram family. When he is not at the dealership, he is most likely in his backyard working the grill or catching a rock concert anywhere one pops up around town.
Read more22 Reviews
Write a ReviewDealership Experience
10 yrs, 10 mos
Industry Experience
32 yrs, 6 mos
Languages Spoken
English
22 Reviews of Eric Upton
July 22, 2024
good and fast service, great people working there. Very polite, respectful, helpful, and courteous. Great place for servicing a vehicle. Very polite, respectful, helpful, and courteous. Great place for servicing a vehicle. More
by sdgwolf01
Other Employees Tagged: Colby Brunson
June 27, 2024
I always feel at home whenever I visit the dealership. The GM & Service Manager are the best. The GM & Service Manager are the best. More
by larrysgtj
Other Employees Tagged: Ted Teague, Duane Bullock, Trey "BowTie" McDade, DJ "The Marine" Latimer, Colby Brunson , Gerald Harris, Elias Peniston
February 14, 2024
Everyone at the dealership is helpful and attentive to my needs! I would never go to another dealership. Great service for years! needs! I would never go to another dealership. Great service for years! More
by Zane_sommer
Other Employees Tagged: Ted Teague, Leslie Cooper-Gholson, David Gray, Rolando Perez, DJ "The Marine" Latimer, Colby Brunson , Bob Coleman, Gerald Harris, Elias Peniston
November 28, 2023
Service and sales personnel are friendly, helpful and professional. Each experience at the dealership has been top notch! professional. Each experience at the dealership has been top notch! More
by LT
Other Employees Tagged: Ted Teague
May 24, 2023
Service was done professionally and timely advisors were friendly and helpful they made process easy and picked up delivered my car friendly and helpful they made process easy and picked up delivered my car More
by redneckskater2008!
Other Employees Tagged: Duane Bullock, Colby Brunson
April 13, 2023
All was great service fixed the same day that was great service looking forward for my next visit service looking forward for my next visit More
by garybassfish
Other Employees Tagged: Leslie Cooper-Gholson, Trey "BowTie" McDade, Colby Brunson , Bob Coleman, Gerald Harris, Billy Holt, AJ Johnson, Elias Peniston, Juan Rodriguez
March 30, 2023
I purchased a new Dodge Ram 2500 last June. The purchase experience was smooth and easy. I recently got a recall notice from Dodge about a small issue with the tailgate. I took the truck in The purchase experience was smooth and easy. I recently got a recall notice from Dodge about a small issue with the tailgate. I took the truck in to get it looked at and the service advisor quickly took care of the issue in just a few minutes and I was on my way. From the purchase to service every experience I've had at Allen Samuels has been great. 100% satisfied!! More
by floydaamj
Other Employees Tagged: Ted Teague, Rolando Perez, Colby Brunson , Billy Holt
December 24, 2022
Great dealership! Friendly people. Very helpful and courteous. Very active in the community to help and give back. Friendly people. Very helpful and courteous. Very active in the community to help and give back. More
by leahteague0715
Other Employees Tagged: Ted Teague, Duane Bullock, Leslie Cooper-Gholson, David Gray, Rolando Perez, DJ "The Marine" Latimer, Colby Brunson
June 02, 2022
They went out of their way to ensure I received the best service after addressing some concerns. They made it right with no issues. Can not praise them enough for going above and beyond. service after addressing some concerns. They made it right with no issues. Can not praise them enough for going above and beyond. More
by TX Vet
May 02, 2022
I have always had positive experiences at Allen Samuels and plan to stay with them for all my automotive needs. This dealership is super-accommodating in every respect, offers quality service on all level and plan to stay with them for all my automotive needs. This dealership is super-accommodating in every respect, offers quality service on all levels, and has personnel that always go the "extra mile" to ensure customer satisfaction. Allen Samuels rocks and so does Duane Bullock (Parts Director) and Eric Upton (Service Manager)!! More
by DeeDee
Other Employees Tagged: Duane Bullock
