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Erica Hernandez

Overview Reviews (35) Inventory (357)

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Erica Hernandez

Client Advisor New & Pre-Owned Sales

Momentum BMW MINI

9570 Southwest Freeway
Houston, TX 77074

Hello I’m a Mother of 5 and a Houstonian!! I’ve been in car advising for 8 years and at Momentum BMW for 13 years!! Love what I Do and Love Helping People most of all!

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4.9

35 Reviews

Hello I’m a Mother of 5 and a Houstonian!! I’ve been in car advising for 8 years and at Momentum BMW for 13 years!! Love what I Do and Love Helping People most of all!

Overview Reviews (35) Inventory (357)

Dealership Experience

14 yrs, 1 mo

Industry Experience

14 yrs, 1 mo

Languages Spoken

English

Spanish

4.9

35 Reviews

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35 Reviews of Erica Hernandez

June 25, 2025

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Employee Rating

No frills, low pressure, honest and quick service. Appreciated the no haggling on the price. Appreciated the no haggling on the price. More

by Snydeje

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 25, 2025 -

Momentum BMW MINI responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 11, 2025

Dealership Rating

Employee Rating

My salesperson, Erica, was very knowledgeable and made the experience fun. She made the car buying experience enjoyable! the experience fun. She made the car buying experience enjoyable! More

by Kevin

Recommend Dealer

Yes

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Jan 13, 2025 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2024

Dealership Rating

Employee Rating

From our arrival to the shop till the moment we left with our car everything was just flawless!! our car everything was just flawless!! More

by hbrondino

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 03, 2024 -

Momentum BMW MINI responded

Hi, we are so pleased you enjoyed your visit to Momentum MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2024

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Employee Rating

Excellent customer service. Erica and Jason were awesome. 💯 recommended be sure to ask for them. Erica and Jason were awesome. 💯 recommended be sure to ask for them. More

by Bmarisol_delacruz

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Merchant

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Nov 27, 2024 -

Momentum BMW MINI responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

Nov 27, 2024 -

Momentum BMW MINI responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 20, 2024

Dealership Rating

Employee Rating

The team provided outstanding customer service, and we left extremely satisfied with our purchase. We loved doing business here. left extremely satisfied with our purchase. We loved doing business here. More

by Jacqueline.velazquez

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andre Deshotels

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Nov 22, 2024 -

Momentum BMW MINI responded

Hi Jacqueline, thank you for taking the time to leave a review for us at Momentum BMW. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 26, 2024

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Employee Rating

Our representative Sterrick was very professional, not pushy and was very knowledgeable about the product. The dealership facilities are first class and the staff courtes and friendly. If you could reduce pushy and was very knowledgeable about the product. The dealership facilities are first class and the staff courtes and friendly. If you could reduce the total time needed to purchase a vehicle from the 4 hour time frame to 2 hours it would improve the experience further. More

by Leonard Fruci

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sterrick Frasier

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Nov 01, 2024 -

Momentum BMW MINI responded

Hello Leonard, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Momentum BMW

October 06, 2024

Dealership Rating

Employee Rating

The MINI team was amazingly helpful, patient, and made me feel like a member of their family. They answered all my questions and took their time making sure I was happy with the buying experience. feel like a member of their family. They answered all my questions and took their time making sure I was happy with the buying experience. More

by mcpac75

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sarah Yelvertin, Finance team member

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Oct 12, 2024 -

Momentum BMW MINI responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

August 01, 2024

Dealership Rating

Employee Rating

Professional, knowledgeable, very good client focus. The team was very well prepared and the work flow process was timely. The team was very well prepared and the work flow process was timely. More

by SteveG

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matthew Harris, Caprisha Farr, David

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Aug 04, 2024 -

Momentum BMW MINI responded

It's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2024

Dealership Rating

Employee Rating

Erica Hernandez at the mini dealership was extremely helpful, honest and very knowledgeable. This is my fourth mini and I couldn’t be more happy. I purchased another manufacturer car, sold it after two helpful, honest and very knowledgeable. This is my fourth mini and I couldn’t be more happy. I purchased another manufacturer car, sold it after two years and went back to a mini. These are great cars and fun to drive. More

by Les

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 07, 2024 -

Momentum BMW MINI responded

Les, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 02, 2024

Dealership Rating

Employee Rating

This is my 4th mini. Beat sales people and service. That’s why I keep coming back…Well the Mini cars as well. Beat sales people and service. That’s why I keep coming back…Well the Mini cars as well. More

by Les

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

May 04, 2024 -

Momentum BMW MINI responded

Les, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Erica Hernandez

Client Advisor New & Pre-Owned Sales

Momentum BMW MINI

35 Reviews of Erica Hernandez

Dealership Inventory (357 Vehicles)

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