Erica Hernandez
Erica Hernandez at Momentum BMW MINI
Refer Me

Erica Hernandez | Page 2

Client Advisor Pre-Owned Sales

Momentum BMW MINI

9570 Southwest Freeway
Houston, TX 77074

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5.0
25 Reviews

Dealership Experience

12 yrs, 10 mos

Industry Experience

12 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

5.0

25 Reviews

Write a Review

25 Reviews of Erica Hernandez

February 28, 2023

Dealership Rating
Employee Rating

Erica was excellent and efficient in creating a memorable experience for my purchase, ensuring the process was handled with care and ease! Lots of hard workers over there at Momentum! Our finance guy Reese w More

by RSJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2023

Momentum BMW MINI responded

We are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

February 28, 2023

Dealership Rating
Employee Rating

Had a great car buying experience! Staff was very friendly and helpful. I absolutely recommend those location! More

by Annpires
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2023

Momentum BMW MINI responded

Ann, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day!

February 16, 2023

Dealership Rating
Employee Rating

These guys helped me a lot, way more then expected going too recommended it to my friends for sure More

by Paraiso98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2023

Momentum BMW MINI responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 28, 2023

Paraiso98 responded

You guys are great

December 03, 2022

Dealership Rating
Employee Rating

Cliff-Jason-Tommy all wonderful people. They took care of me from start to the end. Wonderful car-Love it ! M3 50th anniversary. Great store Great people. Come see what you are missing More

by mphsis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 06, 2022

Momentum BMW MINI responded

Mphsis, we're happy you found our staff to be so supportive during your experience here at Momentum BMW. We hope to be of service to you again in the future. Best wishes, Momentum BMW

November 30, 2022

Dealership Rating
Employee Rating

Straight forward dealing and closing sale. Number 3 BMW from Momentum. Service from Shef has been great. More

by tomrobinson1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 11, 2022

Dealership Rating
Employee Rating

Awesome. They always take care of me. I just bought my 5th car from Momentum BMW. More

by Lauralpatton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2022

Momentum BMW MINI responded

Lauralpatton, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

July 15, 2022

Dealership Rating
Employee Rating

I bought my 3rd BMW from Momentum BMW. I worked with Caprecia each time. She and Erica were very professional, open, honest, they listened to my needs, and communicated frequently until More

by bdaniel1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2022

Momentum BMW MINI responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Momentum BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2022

Dealership Rating
Employee Rating

pleased with the quality and professionalism of the service! In addition the availability of personnel to help More

by getreel1024
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Caraway

April 06, 2022

Dealership Rating
Employee Rating

The saleswoman that helped me was extremely nice and efficient. I told her I was in a hurry because I had my gender reveal that same day and I could definitely tell she cared and made it possible to get More

by emily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Momentum BMW MINI responded

Hi Emily, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2021

Dealership Rating
Employee Rating

Great customer service at Momentum BMW of Houston. Thank you for getting me into one of my dream cars! More

by marc.d0412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 04, 2021

Momentum BMW MINI responded

Hi Marc.d0412, we are very happy to have provided you with such a positive experience!

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