Erica O'Loughlin | Page 3

Competent, helpful, and friendly people. The sales folks went above and beyond to find us the Santa Fe XL we preferred - all the way down to Rochester. Everyone we encountered gave us complet The sales folks went above and beyond to find us the Santa Fe XL we preferred - all the way down to Rochester. Everyone we encountered gave us complete and satisfactory answers to our questions, and if they didn't have the answer, they found someone who did. Great teamwork and collaboration. This was our easiest and friendliest new car buying experience by far - my wife and I did not feel at all like we were just another prospective sales number on the board. I also had a very good experience during my first contact with the service & parts people. Austin took all of my questions & concerns seriously and responded with helpful and satisfactory answers. Likewise, when I asked Erica for a part I needed (which they had on the shelf - how often does that happen?!), she also gave me a couple of great tips and advice. Thanks to all! More

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