Erick Clark
Erick Clark at Woodfield Lexus

Erick Clark

Service Advisor

Woodfield Lexus

350 E Golf Road
Schaumburg, IL 60173

5.0
26 Reviews

HOMETOWN :: CHICAGO

5.0

26 Reviews

Write a Review

Dealership Experience

7 yrs, 1 mo

Industry Experience

48 yrs, 6 mos

Languages Spoken

English English

26 Reviews of Erick Clark

January 21, 2026

Dealership Rating
Employee Rating

Nice people that know what they are doing. Eric was intelligent and explained everything. Good experience. More

by Matanovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2026

Woodfield Lexus responded

Glad we could assist with your service needs! Thanks for sharing and for the 5 stars. Your support is truly appreciated.

December 10, 2025

Dealership Rating
Employee Rating

Very professional staff they are very friendly and very efficient. Great customer service. Appreciated the loaner car so I didn’t have to wait More

by Kkolimas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Helen Heyza, Anthony Lopez

Dec 11, 2025

Woodfield Lexus responded

Thank you for your kind words! We’re delighted to hear that our team’s friendliness, professionalism, and efficiency made your visit a great one. We’re also glad the loaner car helped make things more convenient for you. We truly appreciate your feedback and look forward to serving you again!

September 21, 2025

Dealership Rating
Employee Rating

Erick Clark and the service center did a great job with the process by identifying the issues with my car and repairing those issues at a timely manner. More

by Abekteshaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Woodfield Lexus responded

Glad we were able to assist! Thanks for sharing and for the 5 stars. Your support is truly appreciated!

July 25, 2025

Dealership Rating
Employee Rating

Attentive, professional,people. All that I have to say. No need for anything else to add More

by kbreesehr
Recommend Dealer
Yes

Other Employees Tagged: Mike Evans

Jul 29, 2025

Woodfield Lexus responded

Always happy to assist you with your auto needs! Thanks for sharing and for the 5 stars. Your support is truly appreciated.

June 20, 2025

Dealership Rating
Employee Rating

Everyone is so friendly and Erick Olson who took care of me in the service department is so kind and always keeps me apprised of what is happening with my car. He is a pleasure to work with. The dealership More

by SVladyinred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Woodfield Lexus responded

Always happy to assist with your service needs. Thanks for sharing and for the 5 star review. Your support is appreciated.

April 18, 2025

Dealership Rating
Employee Rating

Excellent customer service in explaining in detail the repair of my car and experience mechanics in-terms of the actual repair and inspection for the brakes, water pump and oil change. Thank you More

by holmesteresa221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Helen Heyza

Apr 21, 2025

Woodfield Lexus responded

Thank you for servicing with us and sharing your thoughts!

July 11, 2024

Dealership Rating
Employee Rating

Eric Clark was so professional and efficient! He was so pleasant and friendly and I felt completely taken care of. He went above and beyond to even ensure my license plates were on correctly. Th More

by asualum22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2024

Woodfield Lexus responded

Glad we were able to help! Thanks for sharing. Your support is appreciated.

September 13, 2023

Dealership Rating
Employee Rating

Exceptional service, charging port and wifi, there is water and coffee. But no snacks. W More

by gloria_nneka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2023

Woodfield Lexus responded

Thank you for servicing with us and for your feedback on your visit. All comments are taken into consideration. Look forward to working with you again!

July 07, 2023

Dealership Rating
Employee Rating

Eric was professional, explained the service that will be performed and time it will require. The vehicle was ready during that time frame. More

by Kassam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Woodfield Lexus responded

Glad we could help with your auto needs! Thanks for sharing!

May 01, 2023

Dealership Rating
Employee Rating

Each employee I interacted with was kind and professional starting with the gentleman who checked my car in for the service appointment. More

by customer 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: a very tall gentleman in the parts department helped me with a fob battery

May 01, 2023

Woodfield Lexus responded

Always happy to help with your auto needs! Thanks for sharing. Your support is appreciated.

1

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