Erick Villanueva | Page 8

Dario was great to work with when we purchased our new Armada, we will recommend Dario to family members and Friends Armada, we will recommend Dario to family members and Friends More

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Old Orchard Nissan advertised a vehicle online at a stated price. After the buyer arrived in person, previously undisclosed material terms were introduced, including a mandatory $4,000 transportation f stated price. After the buyer arrived in person, previously undisclosed material terms were introduced, including a mandatory $4,000 transportation fee and a requirement to use dealer-only financing. These conditions were not disclosed in the online advertisement or on the dealership website and were presented only after arrival. Why this matters under Illinois law Illinois law requires disclosure of material terms before consumer reliance, particularly when they affect price or financing. Conduct like this raises concerns under: • Illinois Consumer Fraud and Deceptive Business Practices Act (815 ILCS 505) (deceptive omissions and bait-and-switch practices) • Illinois motor vehicle advertising rules (92 Ill. Adm. Code 475) (clear disclosure of mandatory fees and conditions of sale) If others experienced this Consumers who encounter undisclosed fees or forced financing should report it to: • Illinois Attorney General – Consumer Protection • FTC • Illinois Secretary of State (Dealer Oversight) • CFPB (financing issues) Reporting helps regulators identify patterns and protect future buyers. More

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My first time at the dealership and had a very pleasant experience with Dario and everybody at Old orchard Nissan, purchased a new Rogue and I will be back for another car for my daughter experience with Dario and everybody at Old orchard Nissan, purchased a new Rogue and I will be back for another car for my daughter More

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My family and I have purchased 6 cars from Dario. .. Always a great experience and we love the service department! .. Always a great experience and we love the service department! More

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Fantastic experience with Dario and everybody at Old orchard nissan, I will recommend Dario to family, friends, and co-workers... Make sure you call Dario for your next car purchase! orchard nissan, I will recommend Dario to family, friends, and co-workers... Make sure you call Dario for your next car purchase! More

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I arrived at Old Orchard Nissan to purchase a used Nissan Leaf advertised online for $14,500. When I arrived with a cash offer, I was told that the $14,500 was only the Old Orchard financing price. I was rep Leaf advertised online for $14,500. When I arrived with a cash offer, I was told that the $14,500 was only the Old Orchard financing price. I was repeatedly pressured to finance with Old Orchard Nissan, even just to pay it off the next month. I said I was not interested in financing. In Cook County, the taxes and doc fees and license transfer is ~$1600 for the car, so my out the door price should have been $16,100. I said I would give them $15,000 out-the-door. I was then told the lowest price they can do for cash was $18,500 -- a even $4,000 more than the online listing. I was also informed by the sales supervisor, Erik (or Eric?) that I would not find a better price anywhere else in the Chicagoland area. I said no thank you and left, after shaking hands. I have been called by a sales representative from Old Orchard Nissan on 5 separate days since I refused their arbitrary upsale tactics. I was encouraged to come back to the dealership, to work with another sales associate to see if they could work the numbers differently. I am confused as to how another sales associate could make ~$2500 arbitrarily disappear when the sales supervisor told me that I would not find a better deal in town? I suspect that this car will sit on their lot when they could have sold it to a willing buyer, but they decided it was best to hold on to their profit bottom line for a few days before reeling me back in. Sorry. Hard pass. Shady business practices in my opinion. I don't need a reply from Old Orchard. I am simply writing this to inform potential buyers of the way they handle used car business. Won't go there ever again. Bridge burned, and then burned 5 more times. I did find another Nissan Leaf, same model and condition, for the price I was willing to offer, out-the-door, at another dealership in Wheeling. Had a pleasant experience at Tasca Chevrolet. Maybe they just needed the Leaf off their lot, or maybe Tasca isn't shady. Same car is on the lot a month later, reduced in price again. More

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I can't say enough on how we were treated when we purchased our new Rogue from Dario and the entire staff at Old orchard nissan, excellent service, we will recommend Dario to family and friends! purchased our new Rogue from Dario and the entire staff at Old orchard nissan, excellent service, we will recommend Dario to family and friends! More

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My wife and I worked with Dario when we purchased our new Nissan Armada, Dario gave us fair trade in value for our GMC pickup truck, contact Dario for your next car purchase Nissan Armada, Dario gave us fair trade in value for our GMC pickup truck, contact Dario for your next car purchase More

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Make sure you contact Dario for your next car purchase, he was wonderful to work with, Dario and the entire staff was very helpful he was wonderful to work with, Dario and the entire staff was very helpful More

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Always a wonderful experience when working with Dario and the entire staff at Old orchard nissan, this is our fourth car that we purchased from Dario, we love our new Pathfinder the entire staff at Old orchard nissan, this is our fourth car that we purchased from Dario, we love our new Pathfinder More

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