I had recently purchased an Ford F350 from Northwest MotorSports and Joe Softli was my sales rep. He was easy to work with, and got me out the door quickly with my truck. I live in Montana and had to fly up to Washington to complete the purchase.
I ended up having some minor issues with the vehicle on my way back home to Montana. I called NWMS to see what could be done, Ericka handled the case, and treated me with the upmost respect. She was very attentive to my concerns and made sure that my issues were handled. Upon speaking with Dave, I knew I was in the right hands. He overseen the collaboration of work that needed to be done while my truck was here in Montana at a diesel repair shop. Needless to say, I am very grateful for the attention that Joe, Ericka and Dave provided me. I cannot Thank then enough.
This dealership is top notch in my book, and I will definitely be back when I purchase my next vehicle!!!
Thank you guys (and gal),
"Great customer service"
- j janke
I went in to look at a diesel truck. Was greeted and hooked up with a salesman. Told him my budget, wants, and needs. Found ths perfect low mileage truck with the right trim level. After buying it, basically blue book, I had an oil leak when I got home. Richars (salesman) took care of the leg work and had the service department repair the leak and the dealership was veey honeat about the issue and fixed a fairly extensive repair.
I am glad I purchased from this dealer, great product and stood behind their sale and took care of my issues. All promises were met and staff is friendly. Finance department got me a fantastic rate. Even on days off salesman helped me out.