Very professional and courteous.
Fast and excellent service. I can say that Mazda Orange is one of the best dealers in America.
Fast and excellent service. I can say that Mazda Orange is one of the best dealers in America.
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by mauricio.lungo
Service Price Transparency
Feb 06, 2025 -
Mazda of Orange responded
Thank you, Mauricio! We’re thrilled to hear you had such a positive experience with our team. Your kind words motivate us to keep delivering top-notch service. We appreciate your support and look forward to serving you again!
Regards,
David Johnson
General Manager
djohnson@mazdaoforange.com
My experience with Mazda of Orange has been incredibly
frustrating due to the dismissive attitude of the service manager, Erik. Despite buying a new CX-5 and opting for various services, my car left the d
frustrating due to the dismissive attitude of the service manager, Erik. Despite buying a new CX-5 and opting for various services, my car left the dealership with deep scratches after a Cilajet ceramic coating appointment. Erik's defensive response and subpar repairs left me feeling defeated and unhappy. Financially tied to long-term warranties, I now have a heightened paranoia about potential damages during future services. Despite positive interactions with sales, I strongly advise against purchasing service items at Mazda of Orange, as it falls far short of the expected platinum VIP experience.
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by dealerrater.q5l3z
Service Price Transparency
Feb 15, 2024 -
Mazda of Orange responded
Both your business and your feedback are greatly appreciated. Thank you for taking the time to share your concerns and thank you for giving us the opportunity to help make this right. I understand Erik was able to provide you with a bumper cover and have it installed at no extra cost to you. We hope that you are satisfied with this resolution and we hope that we can continue to work together in the future and provide you with the 5-star service you deserve from all departments. Should you ever need anything, please don't hesitate to reach out to Customer Service Ambassador, Hector Partida at 714-516-6320 or hpartida@mazdaoforange.com. He's always here to help.
Regards,
David Johnson
General Manager
djohnson@mazdaoforange.com