Erik Fernandez
Erik Fernandez at Williamson Buick GMC

Erik Fernandez | Page 2

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
180 Reviews

Dealership Experience

20 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.8

180 Reviews

Write a Review

180 Reviews of Erik Fernandez

October 27, 2025

Dealership Rating
Employee Rating

Eric was amazing really helped me out with my problem even though it was difficult to replicate he replaced the part anyway even got my truck back washed. This is what a dealership should be. More

by peterg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2025

Williamson Buick GMC responded

Eric’s dedication to solving your issue and going the extra mile is exactly what we aim for. Thank you for your kind words and for recognizing the level of service we’re proud to deliver.

October 23, 2025

Dealership Rating
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I liked how they take my truck right away and put it in for service,and the staff are wonderful and courteous,thank you More

by IANMIAMI07
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 04, 2025

Williamson Buick GMC responded

Thank you for your kind words and for recognizing our team’s courtesy and efficiency. We’re glad your truck was taken care of promptly.

October 22, 2025

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Excellent services and excellent products. The personal is veri kind and professional. I love the way they work on my truck. More

by Lprusag
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 04, 2025

Williamson Buick GMC responded

We’re so glad you love the way our team cares for your truck. Thank you for your kind words about Erik and the professionalism of our staff.

October 12, 2025

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Outstanding service starting with Carmen and her support to make sure that GMC Owen's are treated like human beings that have responsibilities to meet. Her ability to find solutions to your concerns are one More

by RVILLALOBOS10
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Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Rolando Pardo

Oct 13, 2025

Williamson Buick GMC responded

We’re grateful for your recognition and proud to support customers with care, respect, and real solutions. Your words remind us why personalized service matters so deeply.

September 29, 2025

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The process was quick and easy. I was in and out without any issues. Great customer service. More

by DANSABAM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alberto Fernandez

Oct 01, 2025

Williamson Buick GMC responded

We’re delighted your visit was smooth and hassle-free. Thanks for highlighting our customer service, it’s what drives us every day.

September 24, 2025

Dealership Rating
Employee Rating

Service advisor was attentive. He kept me informed of when my vehicle would be ready for pick up. More

by tropicalproduce
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Williamson Buick GMC responded

We’re glad Erik made your experience smooth and transparent. Keeping our customers updated is a key part of how we build trust and deliver peace of mind.

September 13, 2025

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Excellent service, everyone courteous and helpful Could not ask for more professional service and courtesy. More

by jsanz
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Williamson Buick GMC responded

We’re truly grateful for your kind words; Erik and the team are proud to deliver the level of courtesy and excellence you deserve.

August 28, 2025

Dealership Rating
Employee Rating

My service advisor Eric was very good. Did everything that was expected I got my car very quickly returned to me. The only problem I have now is that one of the reasons I took the car in w More

by jhenri9158
Service Price Transparency
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Recommend Dealer
Yes
Aug 29, 2025

Williamson Buick GMC responded

We're glad Eric provided attentive service and your vehicle was returned promptly, though we're sorry to hear one concern wasn’t fully resolved. Please know we’re here to make it right.

August 19, 2025

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Excelente servicio excelente atención al cliente, excelente el tiempo de espera y julio Lopez excelente trato, es por todo eso he sido cliente fiel de Williamson Cadillac desde el 2013 More

by REBECAFRANCO.64
Service Price Transparency
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Recommend Dealer
Yes
Aug 21, 2025

Williamson Buick GMC responded

Gracias por tu fidelidad desde 2013, Rebeca. Nos alegra saber que Julio López y el equipo siguen brindándote un servicio excepcional. ¡Tu confianza significa mucho para nosotros!

July 29, 2025

Dealership Rating
Employee Rating

Excelente servicio y profesionalidad, todo impecable, tienen un equipo muy profesional, establecen excelente comunicación con el cliente. Los felicito. More

by MIGUEL RODRIGUEZ
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Williamson Buick GMC responded

Gracias, Sr. Rodriguez — sus palabras nos llenan de orgullo y nos motivan a seguir ofreciendo un servicio impecable. Nos alegra saber que nuestra comunicación y profesionalismo marcaron la diferencia en su experiencia.

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